Use cases
Ask a Host: How to increase your bike rental sales
Every month we answer your questions. This time: how to boost your bike rental service.
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The Smartness Blog
Everything you need to know about revenue management, marketing, technology and more for success in hospitality.
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Use cases
How to tell if you're losing revenue in August (and prepare for September)
Learn how to track your ADR, boost last-minute sales, and avoid scrambling in September.
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Marketing
How to make your property appear in ChatGPT, Gemini & Perplexity
6 rules to boost your visibility in AI-powered search results.
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Marketing
WhatsApp or email? Which is better for communicating with hotel guests?
The complete guide to choosing the right channel based on your goals and guest needs.
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Use cases
High season: 4 checks to see if your property is on track (with examples)
Learn how to assess occupancy, revenue, ADR, and minimum stay to keep everything under control
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Use cases
August email marketing: 3 hotel newsletter ideas based on your occupancy
Discover which newsletter to send in August and how to write it: build guest loyalty, promote extras, or fill your rooms.
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Smartness news
Discover Smartchat: The AI that centralizes WhatsApp, Booking.com, Airbnb, and replies automatically
Automate guest messaging, deliver perfect service, save time, and cut costs.
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Use cases
Low occupancy in August? 4 steps to avoid panic (and price cuts)
Maybe it’s not you: Learn how to analyze market occupancy before you react.
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Marketing
How to (legally) get the real email address of OTA guests
From check-in to Wi-Fi: practical strategies to build your list, bypass OTAs, and turn guests into repeat customers.
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