Residence Onda Blu

Tell us about your property

The property includes 64 apartments, 24 mobile homes, and a camping area with over 20 spots.

Over the years, we’ve worked hard to ensure that our guests always feel at ease and have the best possible experience.

For us, every guest is important—whether new or returning. What matters most is that they feel good and enjoy relaxing moments at our property.

Thanks to Smartpricing, we’ve not only reduced our workload but also significantly increased revenue compared to previous years.

How long have you been using Smartpricing?

We’ve been using Smartpricing for about a year, since summer 2021.

Initially, transitioning from a manual process to something more innovative and dynamic like Smartpricing was challenging due to our lack of experience. Fortunately, it was only a matter of time—now we’re very satisfied and can’t imagine being without it!

How did you manage rates before?

At first, rates were managed manually using fixed price lists for high and low seasons.

Typically, the owner handled the management and inputting of prices, mainly because we weren’t aware of software like Smartpricing.

Over the years, however, we realized this process required increasing time and effort, which brought us here!

What challenge were you looking to solve?

Primarily, we wanted to reduce the time spent at the computer trying to determine the right price.

It’s one thing to have software assist you, and another to spend entire days trying to set the right strategy.

We were also drawn to the ability to see prices dynamically change based on occupancy or the season—this was one of the key factors that led us to Smartpricing.

What results have you achieved with Smartpricing?

We’ve significantly increased revenue, despite last year being a challenging period for tourism in general.

Additionally, we’ve gained greater insight into our customer base: thanks to Smartpricing, we not only offer the best price on any given day but also start to understand more about our customers’ habits and needs.

This is incredibly important for a hospitality business.

Has Smartpricing saved you time?

Absolutely!

At first, we were concerned that the prices might be too low, but over time we learned to master it. Since then, we’ve had more time to focus on making our guests’ experiences unforgettable.

What do you like most about Smartpricing?

The flexibility and dynamism.

Also, the fact that you always have the ability to control prices and modify them as you see fit.

Essentially, you have a tool that automates a crucial part of the job while maintaining full control over your rates and property.

This combination of factors is incredibly important, and Smartpricing’s flexibility makes it an exceptional service we’re truly satisfied with.