Il Palazzo
Smartpricing has allowed us to revolutionize the pricing strategy of our boutique hotel. The revenue increase speaks for itself, and we’re saving valuable time.
Arezzo
17
Tell us about your property
Il Palazzo is a boutique hotel with 10 luxurious rooms housed in a historic building in the heart of Florence. Our guests are cultural and art enthusiasts who appreciate the proximity to iconic landmarks such as the Uffizi Gallery and the Ponte Vecchio. The high season runs from March to October, but during the winter months, our warm and inviting atmosphere continues to attract visitors.
How did you manage your rates before Smartpricing?
We set prices based on historical data and manual calculations. However, this method lacked flexibility and often failed to respond to market fluctuations.
What convinced you to try Smartpricing?
The ability to adjust prices in real time without losing control. Smartpricing gives us the confidence that our rates remain competitive while saving us significant time.
How has your business changed with Smartpricing?
Our revenue has increased significantly, and we’ve optimized occupancy. We’re particularly impressed by how seamlessly the system integrated into our daily operations.
Would you recommend Smartpricing?
Without a doubt. Smartpricing is an indispensable solution for any hotel looking to thrive in a competitive market.
GoHost
Smartchat Ultra freed up three to six hours a day that we used to spend on customer service. Now we have more time to grow the company and fewer negative review scores.
Mamaco
When I saw how the Smartchat Ultra team was responding to guests, I was won over. From the very beginning, they helped us reduce OTA dependency. We had never seen so many direct bookings.