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The Smartness Blog

Everything you need to know about revenue management, marketing, technology and more for success in hospitality.

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Software & Technology

Best software to increase hotel profitability: 2026 comparison

A comparison of 8 software solutions to improve RevPAR, ADR, and operating margins in hospitality

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Hotel Management

Sustainable hospitality: how better operations can support your sustainability goals

Reducing process waste can lower costs, improve daily workflows, and support a more credible sustainability strategy.

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Smartness news

Introducing Smartresults: a results-based model for revenue growth

The Smartness model for hotels, vacation rentals, and property managers who want to grow with less upfront risk.

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Hotel Management

Booking cancellations: how to manage refunds and policies

How to apply cancellation terms correctly and communicate them clearly to guests

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Hotel Management

How to increase guest spend during the stay

Learn how automated in-stay messages can raise guest spend by matching the right offer to the right moment.

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Hotel Management

Booking decline 2026: how to protect your revenue

How to adjust your pricing strategy without making reactive decisions in an unstable market

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Hotel Management

What data-driven decision-making means for hotels

Learn how to turn hotel data into clear actions your team can actually use.

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Revenue Management

How to increase direct bookings for boutique hotels

Boutique hotels don’t win direct bookings on price. They win when booking direct feels clearer, safer, and more valuable.

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Software & Technology

Staff shortage in hospitality: how automation helps cover operational gaps

Where automation takes repetitive work off smaller teams first, so service does not suffer when coverage gets tighter.

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