How AI helps you do more with less: from bookings to guest experience

In this episode of Next Level Up, Luca Rodella (CEO at Smartness) and Sebastien Leitner (VP of Partnerships at Cloudbeds) explore how AI and automation can simplify hospitality operations. The conversation will be moderated by Christoph Irving, Head of Partnerships at Smartness.

You’ll discover how to use automation to target the right guests, streamline daily tasks, and boost revenue across pricing, communication, and upselling while staying in control of your operations.

Designed for hoteliers and property managers, this session shares practical ways to use AI where it counts most—from first click to final review—so you can grow your business without overloading your team or adding new tools.