Drive demand, increase direct bookings and maximize profits with the only platform designed to help you thrive without OTAs, such as Booking.com, Airbnb and Expedia.
Smartness is the only hospitality management platform that combines email marketing, dynamic pricing and automation to give you control of your booking.
Increase bookings
With booking engine, newsletters, and personalized offers, increase direct bookings by up to 50%.
Stimulate demand
Automatically create email campaigns to support off-season occupancy and reduce downtime.
Maximize profits
Sell at the best price with dynamic pricing. Automate and personalize upselling and cross-selling.
Discover Smartness features designed to increase direct bookings and get the most profit from each stay.
Use AI to automatically analyze and segment your customers, identifying the right audience for each communication.
Data import
Automatically import customer data from your CMS.
Segmentation
Uses AI to segment and suggest the right guests to target.
Guided creation
Create new suggested audiences based on your needs.
Centralized chats
Bring together messages from WhatsApp, OTAs, and email.
AI chatbot
Automatically replies to 70% of guest messages.
Create and automatically send WhatsApp messages, promotions and newsletters at every stage of the customer's stay.
Suggested newsletters
Get informative, ready-to-send promotional newsletters.
Guided creation
Quickly create targeted newsletters with generative AI.
Discount codes
Send discount codes automatically to drive direct bookings.
Total automation
Send automated emails and WhatsApp messages across the stay.
Upselling and cross-selling
Automatically identify and promote special offers to guests.
AI dynamically optimizes your pricing to get the most profit out of every reservation.
Property trends
Adjust your pricing by seasonality, window, and occupancy.
Events and holidays
Estimate the impact of events on market demand.
Day of the week
Optimize rates by day, up to 500 days in advance.
Market occupancy
Compare your occupancy rates with the market.
Gap days
Change the minimum stay to avoid losing bookable nights.
Market strategy
Create a pricing strategy based on your competitors.
Smartness includes all the tools to grow your direct sales, cut OTA costs, and take control of your distribution.
Professional website
Get a website already optimized to drive bookings.
Booking engine
Increase direct bookings by up to +50%.
Built-in upselling
Let guests book extras directly from your booking engine.
Channel manager
Strategically expand and manage your distribution.
Guided setup
Set up your distribution channels with the help of our team.
Quote builder
Create and send custom quotes in just a few minutes.
Beyond the software, you can count on us for training, support, and exclusive tools to help you get the most out of Smartness.
Ongoing support
Enjoy chat and email support, in-platform video tutorials, and weekly webinars with our experts.
Ongoing training
Smartness gives you access to LAB, our academy with trainings on revenue, marketing, and more.
Your voice matters
Many of our most popular features are the result of customer feedback. Let us listen to yours!
Smartpricing and Smartconnect are designed to integrate seamlessly with more than 80 of the leading hotel management systems on the market. You can get started right away.
Complete the form to lock in your offer and receive all the information, with no obligation.
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Up to 50% off Smartness products
Valid only until November 30
Here are some of the most frequently asked questions about Smartness. Find your own!
We designed the Smartness software to work together as an integrated whole. Our advice is to use them all to create a comprehensive and effective independent booking strategy.
For example, Smartconnect is essential for automating email marketing campaigns, incentivizing direct bookings, and increasing revenue through upselling and cross-selling. But it is only through integration with Smartpricing that it can suggest targeted actions to fill low occupancy periods.
In addition, it is Smartpricing that optimizes your dynamic pricing strategy, ensuring that you sell at the best price for each booking.
This, combined with lower OTA commissions through direct bookings generated by Smartconnect, allows you to get the maximum return on each stay.
Smartpms is the all-in-one PMS built to help you sell direct.
With the booking engine, you can offer different prices and promotions than on OTAs, while the channel manager lets you refine your distribution strategy and focus on the most profitable channels.
Smartness pricing is customized and varies based on your unique needs.
To calculate how much it would cost you, visit the pricing page.
Smartness includes an all-in-one property management software in its offering: Smartpms.
Smartness integrates with major property management software (PMS) and channel managers, making it easy to use. Visit our integrations page to find out how your management software integrates with Smartness!
Unlike other platforms, Smartness is not just a tool: it is your operating partner. Smartness supports you by handling all those strategic activities for which you do not have the time or expertise, such as:
