[{"data":1,"prerenderedAt":1985},["ShallowReactive",2],{"layout-default-de-fallback":3,"header-Z9bSFREAACAAmDLH":44,"footer-Z9bRwxEAACEAmDI0":914,"case-study-residence-corte-san-carlo-de":1094,"case-study-related-residence-corte-san-carlo-de":1296},{"id":4,"uid":5,"url":5,"type":6,"href":7,"tags":8,"first_publication_date":9,"last_publication_date":10,"slugs":11,"linked_documents":13,"lang":14,"alternate_languages":15,"data":22},"Z9rcBBAAACIA1kAJ",null,"website_layout","https://smartness.cdn.prismic.io/api/v2/documents/search?ref=aeVChxIAACIA5jeF&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22Z9rcBBAAACIA1kAJ%22%29+%5D%5D",[],"2025-03-19T15:00:21+0000","2025-06-10T09:03:34+0000",[12],"website-layout",[],"de",[16,19],{"id":17,"type":6,"lang":18},"Z9rb5hAAACAA1j_R","en",{"id":20,"type":6,"lang":21},"Z9rcEBAAACIA1kAo","it",{"banner":23,"header":25,"footer":35},{"link_type":24},"Document",{"id":26,"type":27,"tags":28,"lang":14,"slug":29,"first_publication_date":30,"last_publication_date":31,"uid":32,"link_type":24,"key":33,"isBroken":34},"Z9bSFREAACAAmDLH","header",[],"produkte","2025-03-16T13:28:55+0000","2026-03-20T09:19:34+0000","default","8cc445fa-6fbf-41c8-8a05-554ccfb61c76",false,{"id":36,"type":37,"tags":38,"lang":14,"slug":39,"first_publication_date":40,"last_publication_date":41,"uid":42,"link_type":24,"key":43,"isBroken":34},"Z9bRwxEAACEAmDI0","footer",[],"kundensupport39-0461-156-0049","2025-03-16T13:27:33+0000","2026-04-10T10:44:22+0000","default1","882c4704-a01f-4f24-a240-689812050c28",{"id":26,"uid":32,"url":5,"type":27,"href":45,"tags":46,"first_publication_date":30,"last_publication_date":31,"slugs":47,"linked_documents":48,"lang":14,"alternate_languages":49,"data":54},"https://smartness.cdn.prismic.io/api/v2/documents/search?ref=aeVChxIAACIA5jeF&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22Z9bSFREAACAAmDLH%22%29+%5D%5D",[],[29],[],[50,52],{"id":51,"type":27,"lang":21,"uid":32},"Z8bH5RAAACAAKWVQ",{"id":53,"type":27,"lang":18,"uid":32},"Z7by9xAAACMAYTqA",{"link":55,"slices1":65,"slices":873,"slices_shared":897},{"id":56,"type":57,"tags":58,"lang":14,"slug":59,"first_publication_date":60,"last_publication_date":61,"uid":62,"url":63,"link_type":24,"key":64,"isBroken":34},"Z9bScBEAACAAmDNV","page",[],"von-dynamic-pricing-bis-marketing-mehr-umsatz-dank-ki","2025-03-16T13:30:26+0000","2026-03-27T11:11:12+0000","homepage","/de","3c2f7156-6ddd-4b30-a281-e96dda4e3639",[66,527,643,657,670],{"variation":67,"version":68,"items":69,"primary":70,"id":525,"slice_type":526,"slice_label":5},"trigger","initial",[],{"label":71,"content":72},"Produkte",{"id":73,"type":74,"tags":75,"lang":14,"slug":76,"first_publication_date":77,"last_publication_date":78,"uid":79,"data":80,"link_type":24,"key":524,"isBroken":34},"Z9bR5xEAACAAmDJz","navigation_menu_content",[],"smartads","2025-03-16T13:28:09+0000","2026-03-31T16:00:04+0000","navigation-menu-content-1",{"slices":81},[82],{"variation":83,"version":68,"items":84,"primary":85,"id":523,"slice_type":116,"slice_label":5},"tabNavigation",[],{"list":86},[87,137,184,224,264,304,407,443,487],{"icon":5,"label":88,"badge":89,"content":90},"Smartads","NEU",{"id":91,"type":74,"tags":92,"lang":14,"slug":93,"first_publication_date":94,"last_publication_date":94,"uid":95,"data":96,"link_type":24,"key":136,"isBroken":34},"acMGchEAACMAU1iT",[],"produkt","2026-03-31T07:02:00+0000","navigation-smartads",{"slices":97},[98,117],{"variation":99,"version":68,"items":100,"primary":101,"id":115,"slice_type":116,"slice_label":5},"verticalNavigation",[],{"label":102,"badge":5,"links":103},"Produkt",[104],{"link":105,"icon":113,"description":114,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":106,"type":57,"tags":107,"lang":14,"slug":108,"first_publication_date":94,"last_publication_date":109,"uid":110,"url":111,"link_type":24,"key":112,"isBroken":34,"text":88},"acKzSxEAACEAUtR2",[],"holen-sie-mehr-gaste-direkt-auf-ihre-website","2026-04-01T15:23:24+0000","ad-kampagnen","/de/ad-kampagnen","0f07e0da-c38e-4c65-8404-a6ec6500fdcd","ph-ranking","Ad-Kampagnen für Direktbuchungen","navigation_menu_content_item$bd1c0734-ffdf-4953-b276-5abfa7d1ec45","navigation_menu_content_item",{"variation":99,"version":68,"items":118,"primary":119,"id":135,"slice_type":116,"slice_label":5},[],{"label":120,"badge":5,"links":121},"Entdecken",[122],{"link":123,"icon":133,"description":134,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":124,"type":125,"tags":126,"lang":14,"slug":127,"first_publication_date":94,"last_publication_date":128,"uid":129,"url":130,"link_type":24,"key":131,"isBroken":34,"text":132},"acKyEREAACIAUtIy","guide",[],"ad-kampagnen-fur-hotels-was-sie-vor-der-investition-wissen-sollten","2026-04-16T08:00:00+0000","leitfaden-ad-kampagnen-hospitality","/de/kostenlose-ressourcen/leitfaden-ad-kampagnen-hospitality","0cb22205-0fbe-4602-b8ee-5da2fd3ca789","Kostenloser Guide","ph-note-pencil","So planen Sie Ihr Ad-Budget","navigation_menu_content_item$4f31141a-ccd8-4929-932a-88f71c424465","65ecfdd9-3ced-49b8-91ec-262914ca2108",{"icon":5,"label":138,"badge":5,"content":139},"Smartchat",{"id":140,"type":74,"tags":141,"lang":14,"slug":93,"first_publication_date":142,"last_publication_date":143,"uid":144,"data":145,"link_type":24,"key":183,"isBroken":34},"aNwZcxAAACcAk9WY",[],"2025-10-01T12:41:51+0000","2025-10-01T14:00:08+0000","navigation-smartchat",{"slices":146},[147,164],{"variation":99,"version":68,"items":148,"primary":149,"id":163,"slice_type":116,"slice_label":5},[],{"label":102,"badge":5,"links":150},[151],{"link":152,"icon":161,"description":162,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":153,"type":57,"tags":154,"lang":14,"slug":155,"first_publication_date":156,"last_publication_date":157,"uid":158,"url":159,"link_type":24,"key":160,"isBroken":34,"text":138},"aEp3gxIAACAAGUPM",[],"die-ki-die-fur-ihre-gaste-da-ist--247","2025-06-12T08:27:16+0000","2026-02-26T17:03:05+0000","guest-messaging","/de/guest-messaging","e004c7a0-7d47-460b-89b2-ee79f4e9d0a6","ph:chat-circle-dots","KI-Chatbot für Gästekommunikation","navigation_menu_content_item$043bc195-13fd-4ec4-b4dc-0f8894d8495c",{"variation":99,"version":68,"items":165,"primary":166,"id":182,"slice_type":116,"slice_label":5},[],{"label":120,"badge":5,"links":167},[168],{"link":169,"icon":180,"description":181,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":170,"type":171,"tags":172,"lang":14,"slug":173,"first_publication_date":174,"last_publication_date":175,"uid":176,"url":177,"link_type":24,"key":178,"isBroken":34,"text":179},"aK2NFxEAACIAZ2UI","webinar",[],"gastekommunikation-leicht-gemacht-so-sparen-sie-zeit-und-geld","2025-08-26T13:40:59+0000","2025-09-25T11:02:08+0000","optin-webinar-gaestekommunikation-leicht-gemacht","/de/hotel-schulung/optin-webinar-gaestekommunikation-leicht-gemacht","1c90b405-0e93-449a-858d-76971f389b8e","Webinar","ph:video","Sehen Sie Smartchat in Aktion","navigation_menu_content_item$bea9ab4f-1b81-4d87-87de-0d55f30bb9ac","2e88bd15-4276-482a-b4b7-91489d10f8a9",{"icon":5,"label":185,"badge":5,"content":186},"Smartconnect",{"id":187,"type":74,"tags":188,"lang":14,"slug":93,"first_publication_date":142,"last_publication_date":189,"uid":190,"data":191,"link_type":24,"key":223,"isBroken":34},"aNwaYBAAACcAk9ch",[],"2026-01-08T14:18:53+0000","navigation-smartconnect",{"slices":192},[193,209],{"variation":99,"version":68,"items":194,"primary":195,"id":115,"slice_type":116,"slice_label":5},[],{"label":102,"badge":5,"links":196},[197],{"link":198,"icon":207,"description":208,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":199,"type":57,"tags":200,"lang":14,"slug":201,"first_publication_date":202,"last_publication_date":203,"uid":204,"url":205,"link_type":24,"key":206,"isBroken":34,"text":185},"aV-5ORIAACUAMurd",[],"kommunikation-automatisieren--ciao-otas","2026-01-08T14:04:50+0000","2026-03-27T11:11:08+0000","hotel-crm","/de/hotel-crm","7147ca80-6114-43c8-8988-8aa633c0c207","ph:arrows-counter-clockwise","Kommunikation und Marketing automatisieren",{"variation":99,"version":68,"items":210,"primary":211,"id":135,"slice_type":116,"slice_label":5},[],{"label":212,"badge":5,"links":213},"Test",[214],{"link":215,"icon":221,"description":222,"badge_label":5,"badge_variant":5,"badge_color":5},{"link_type":216,"key":217,"url":218,"target":219,"text":220},"Web","a3c54b23-0783-4235-add9-9e68cdca43e4","https://trysmartness.typeform.com/quiz-upsell-de?utm_source=%28Other%29&utm_medium=Website&utm_campaign=%28Other%29+Website+DE+menu+di+navigazione","_blank","Funktioniert Ihr Upselling?","ph:seal-question","Machen Sie den Test","5eddeeac-a6ec-4ad1-b42b-6b951a970b32",{"icon":5,"label":225,"badge":5,"content":226},"Smartfree",{"id":227,"type":74,"tags":228,"lang":14,"slug":93,"first_publication_date":142,"last_publication_date":229,"uid":230,"data":231,"link_type":24,"key":263,"isBroken":34},"aNwblxAAACcAk9k2",[],"2025-12-05T09:49:20+0000","navigation-smartfree",{"slices":232},[233,250],{"variation":99,"version":68,"items":234,"primary":235,"id":249,"slice_type":116,"slice_label":5},[],{"label":102,"badge":5,"links":236},[237],{"link":238,"icon":247,"description":248,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":239,"type":57,"tags":240,"lang":14,"slug":241,"first_publication_date":242,"last_publication_date":243,"uid":244,"url":245,"link_type":24,"key":246,"isBroken":34,"text":225},"aTKkUBIAACMAd1kT",[],"alle-marktanalysen-die-sie-brauchen-um-sich-abzuheben","2025-12-05T09:25:05+0000","2025-12-22T09:12:00+0000","market-intelligence-hotel","/de/market-intelligence-hotel","fd3bef0c-53ba-47c4-9fca-61bbd936ed1c","ph:presentation-chart","Marktanalyse und Preisvergleich","navigation_menu_content_item$b80f240b-6ee7-4119-86b2-f46a3baeac03",{"variation":99,"version":68,"items":251,"primary":252,"id":262,"slice_type":116,"slice_label":5},[],{"label":253,"badge":5,"links":254},"Anmelden",[255],{"link":256,"icon":260,"description":261,"badge_label":5,"badge_variant":5,"badge_color":5},{"link_type":216,"key":257,"url":258,"target":219,"text":259},"3e3e98cf-91c6-49de-bbe0-da4d33a63c31","https://smartfree.smartness.com/auth/signup","Smartfree testen","ph:sign-in","Erstellen Sie Ihr kostenloses Konto","navigation_menu_content_item$6cb6d5a4-9a27-4d67-9925-ef30424a644f","b23490a4-fae5-491b-86b1-8b9b1e706f18",{"icon":5,"label":265,"badge":5,"content":266},"Smartpay",{"id":267,"type":74,"tags":268,"lang":14,"slug":93,"first_publication_date":269,"last_publication_date":269,"uid":270,"data":271,"link_type":24,"key":303,"isBroken":34},"aUF0eRIAACcAtg6O",[],"2025-12-16T15:19:59+0000","navigation-smartpay",{"slices":272},[273,287],{"variation":99,"version":68,"items":274,"primary":275,"id":249,"slice_type":116,"slice_label":5},[],{"label":102,"badge":5,"links":276},[277],{"link":278,"icon":285,"description":286,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":279,"type":57,"tags":280,"lang":14,"slug":281,"first_publication_date":142,"last_publication_date":282,"uid":283,"url":284,"link_type":24,"key":246,"isBroken":34,"text":265},"aM1n3xIAACIAKDpv",[],"einfache-und-sichere-zahlungen-ohne-versteckte-kosten","2026-01-12T10:05:00+0000","zahlungssystem","/de/zahlungssystem","ph:cash-register","Automatisiere Online-Zahlungen",{"variation":99,"version":68,"items":288,"primary":289,"id":262,"slice_type":116,"slice_label":5},[],{"label":120,"badge":5,"links":290},[291],{"link":292,"icon":301,"description":302,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":293,"type":125,"tags":294,"lang":14,"slug":295,"first_publication_date":296,"last_publication_date":297,"uid":298,"url":299,"link_type":24,"key":257,"isBroken":34,"text":300},"aT_fyBIAACUAsxFh",[],"praxisleitfaden-fur-online-zahlungen","2025-12-16T10:43:50+0000","2025-12-19T10:44:06+0000","online-zahlungen-hotellerie","/de/kostenlose-ressourcen/online-zahlungen-hotellerie","Kostenloser Leitfaden","ph:file-arrow-down","Praxisguide zu Online-Zahlungen im Hotel","7064e171-fcb1-402e-aebe-96fa8e95645f",{"icon":5,"label":305,"badge":5,"content":306},"Smartpms",{"id":307,"type":74,"tags":308,"lang":14,"slug":93,"first_publication_date":142,"last_publication_date":269,"uid":309,"data":310,"link_type":24,"key":406,"isBroken":34},"aNwbQxAAACcAk9iV",[],"navigation-smartpms",{"slices":311},[312,328],{"variation":99,"version":68,"items":313,"primary":314,"id":327,"slice_type":116,"slice_label":5},[],{"label":102,"badge":5,"links":315},[316],{"link":317,"icon":325,"description":326,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":318,"type":57,"tags":319,"lang":14,"slug":320,"first_publication_date":142,"last_publication_date":321,"uid":322,"url":323,"link_type":24,"key":324,"isBroken":34,"text":305},"aM0X8hIAACMAJ6lm",[],"die-all-in-one-software-entwickelt-fur-mehr-buchungen","2025-12-22T10:06:28+0000","property-management-system","/de/property-management-system","00badef8-ce84-4f9b-b739-8e802a5a252d","ph:gear","Ein PMS, das Ihren Umsatz steigert","navigation_menu_content_item$fc0d9220-3ed6-4e16-8d20-db8349cc716b",{"variation":99,"version":68,"items":329,"primary":330,"id":405,"slice_type":116,"slice_label":5},[],{"label":331,"badge":5,"links":332},"Funktionen",[333,345,357,369,381,393],{"link":334,"icon":343,"description":344,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":335,"type":57,"tags":336,"lang":14,"slug":337,"first_publication_date":142,"last_publication_date":338,"uid":339,"url":340,"link_type":24,"key":341,"isBroken":34,"text":342},"aM1i9hIAACUAKCuk",[],"starken-sie-direktbuchungen-uber-ihre-website","2025-12-22T09:12:11+0000","buchungssystem","/de/buchungssystem","ee62d974-d298-4d73-bf67-955563ab8333","Buchungssystem","ph:calendar-plus","Direktbuchungen fördern",{"link":346,"icon":355,"description":356,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":347,"type":57,"tags":348,"lang":14,"slug":349,"first_publication_date":142,"last_publication_date":350,"uid":351,"url":352,"link_type":24,"key":353,"isBroken":34,"text":354},"aM1qKRIAACQAKD4n",[],"burokratie-ganz-einfach-automatisieren","2025-12-22T09:11:51+0000","gesetzliche-vorgaben-hotel","/de/gesetzliche-vorgaben-hotel","3543e511-81d5-4841-86fc-6f6a0728518d","Verwaltung","ph:file-text","Check-in und Meldung automatisieren",{"link":358,"icon":367,"description":368,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":359,"type":57,"tags":360,"lang":14,"slug":361,"first_publication_date":142,"last_publication_date":362,"uid":363,"url":364,"link_type":24,"key":365,"isBroken":34,"text":366},"aM1kvRIAACMAKDBQ",[],"erstellen-sie-ihre-ideale-online-vertriebsstrategie","2025-12-22T10:06:22+0000","channel-manager","/de/channel-manager","34b46bd2-d436-4903-ae4a-b3c54c6ff7b2","Channel Manager","ph:share-network","Vertriebskanäle erweitern",{"link":370,"icon":379,"description":380,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":371,"type":57,"tags":372,"lang":14,"slug":373,"first_publication_date":142,"last_publication_date":374,"uid":375,"url":376,"link_type":24,"key":377,"isBroken":34,"text":378},"aM12CxIAACQAKFFw",[],"vereinfachen-sie-die-buchhaltung-fur-ihren-betrieb","2025-12-22T09:12:14+0000","buchhaltung","/de/buchhaltung","f82f5827-c7d9-4453-9784-f0c01c3e8d77","Buchhaltung","ph:invoice","Automatisierte Rechnungsstellung",{"link":382,"icon":391,"description":392,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":383,"type":57,"tags":384,"lang":14,"slug":385,"first_publication_date":142,"last_publication_date":386,"uid":387,"url":388,"link_type":24,"key":389,"isBroken":34,"text":390},"aM141BIAACQAKFYk",[],"machen-sie-housekeeping-zu-ihrer-starke","2025-12-22T09:12:22+0000","housekeeping-software","/de/housekeeping-software","35215aca-d8e4-41dd-bcbc-ac0434b90408","Housekeeping","ph:spray-bottle","Reinigung und Service verbessern",{"link":394,"icon":403,"description":404,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":395,"type":57,"tags":396,"lang":14,"slug":397,"first_publication_date":142,"last_publication_date":398,"uid":399,"url":400,"link_type":24,"key":401,"isBroken":34,"text":402},"aM17khIAACQAKFqp",[],"wartungen-schneller-und-effizienter-verwalten","2025-12-22T09:11:54+0000","cmms-hotel","/de/cmms-hotel","4a499a3a-e89d-4ded-9aca-989c16be52db","Instandhaltung","ph:toolbox","Wartung optimal koordinieren","navigation_menu_content_item$1083737d-adc7-4a5b-98eb-6be6f4a2d11a","86b780a2-fed5-4c10-90f0-69ace7c01e83",{"icon":5,"label":408,"badge":5,"content":409},"Smartpricing",{"id":410,"type":74,"tags":411,"lang":14,"slug":93,"first_publication_date":142,"last_publication_date":412,"uid":413,"data":414,"link_type":24,"key":442,"isBroken":34},"aNwatRAAACUAk9er",[],"2026-01-08T13:52:05+0000","navigaton-smartpricing",{"slices":415},[416,432],{"variation":99,"version":68,"items":417,"primary":418,"id":431,"slice_type":116,"slice_label":5},[],{"label":102,"badge":5,"links":419},[420],{"link":421,"icon":429,"description":430,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":422,"type":57,"tags":423,"lang":14,"slug":424,"first_publication_date":425,"last_publication_date":203,"uid":426,"url":427,"link_type":24,"key":428,"isBroken":34,"text":408},"aV9_1RIAACUAMm1h",[],"dynamische-preise-die-fur-sie-funktionieren","2026-01-08T11:37:23+0000","preisoptimierung-software","/de/preisoptimierung-software","d84c5dbb-f93f-4167-a48e-f51bed5f8dd0","ph:calendar-dots","KI-optimiertes Dynamic Pricing","navigation_menu_content_item$2e0e236f-db0b-40e9-8ec5-4f46700ce1cd",{"variation":99,"version":68,"items":433,"primary":434,"id":441,"slice_type":116,"slice_label":5},[],{"label":212,"badge":5,"links":435},[436],{"link":437,"icon":221,"description":222,"badge_label":5,"badge_variant":5,"badge_color":5},{"link_type":216,"key":438,"url":439,"target":219,"text":440},"c3a179a8-a57d-478a-94c5-4c8373dd74a1","https://trysmartness.typeform.com/quiz-tariffe-de?utm_source=%28Other%29&utm_medium=Website&utm_campaign=%28Other%29+Website+DE+menu+di+navigazione","Wie gut managen Sie Ihre Preise?","navigation_menu_content_item$693899bf-d021-4460-84c7-55835f7b8d5f","8375ff90-8748-44fb-91e2-730c3778fe3a",{"icon":5,"label":444,"badge":5,"content":445},"Smartreputation",{"id":446,"type":74,"tags":447,"lang":14,"slug":93,"first_publication_date":448,"last_publication_date":449,"uid":450,"data":451,"link_type":24,"key":486,"isBroken":34},"aRXXVRAAACAA3KPM",[],"2025-11-13T13:11:27+0000","2025-11-13T13:20:44+0000","navigation-smartreputation",{"slices":452},[453,470],{"variation":99,"version":68,"items":454,"primary":455,"id":469,"slice_type":116,"slice_label":5},[],{"label":102,"badge":5,"links":456},[457],{"link":458,"icon":467,"description":468,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":459,"type":57,"tags":460,"lang":14,"slug":461,"first_publication_date":462,"last_publication_date":203,"uid":463,"url":464,"link_type":24,"key":465,"isBroken":34,"text":466},"aRRm8BEAACIAfbZQ",[],"bewertungen-sind-ihr-motor-fur-mehr-direktbuchungen","2025-11-13T13:00:56+0000","reputation-management-software","/de/reputation-management-software","357c6878-1488-4ccf-823e-27cd661c947f","Smartreputation by Revyoos","ph:list-star","Bewertungen automatisch verwalten","navigation_menu_content_item$3ec26a72-8f30-4dce-a8d1-cd3a1432e753",{"variation":99,"version":68,"items":471,"primary":472,"id":485,"slice_type":116,"slice_label":5},[],{"label":120,"badge":5,"links":473},[474],{"link":475,"icon":301,"description":484,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":476,"type":125,"tags":477,"lang":14,"slug":478,"first_publication_date":479,"last_publication_date":480,"uid":481,"url":482,"link_type":24,"key":483,"isBroken":34,"text":132},"Z73d9BEAACIAea8q",[],"wie-sie-am-besten-mit-bewertungen-umgehen","2025-02-25T15:13:03+0000","2025-12-19T14:06:19+0000","leitfaden-bewertungen","/de/kostenlose-ressourcen/leitfaden-bewertungen","e51750af-956a-49b0-9284-71def464edae","Antwortvorlagen für Bewertungen","navigation_menu_content_item$4242fac4-4728-4ceb-ac84-8e2fedc913cd","160cf2a4-a971-49fc-999b-6e7ca8595be9",{"icon":5,"label":488,"badge":5,"content":489},"Smartsite",{"id":490,"type":74,"tags":491,"lang":14,"slug":93,"first_publication_date":492,"last_publication_date":493,"uid":494,"data":495,"link_type":24,"key":522,"isBroken":34},"aTGynxIAACQAdbpd",[],"2025-12-05T09:39:18+0000","2025-12-24T09:40:25+0000","navigation-smartsite",{"slices":496},[497,510],{"variation":99,"version":68,"items":498,"primary":499,"id":163,"slice_type":116,"slice_label":5},[],{"label":102,"badge":5,"links":500},[501],{"link":502,"icon":508,"description":509,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":503,"type":57,"tags":504,"lang":14,"slug":505,"first_publication_date":492,"last_publication_date":78,"uid":506,"url":507,"link_type":24,"key":160,"isBroken":34,"text":488},"aTF5QRIAACUAdTPS",[],"eine-hotelwebsite-die-klicks-in-buchungen-wandelt","hotel-website-builder","/de/hotel-website-builder","ph:devices","Professionelle Website für Ihr Haus",{"variation":99,"version":68,"items":511,"primary":512,"id":521,"slice_type":116,"slice_label":5},[],{"label":120,"badge":5,"links":513},[514],{"link":515,"icon":519,"description":520,"badge_label":5,"badge_variant":5,"badge_color":5},{"link_type":216,"key":516,"url":517,"target":219,"text":518},"7e6ca867-dd6f-47b6-91d3-72dc11ad784f","https://trysmartness.typeform.com/to/s6BdQlQG?utm_source=%28Other%29&utm_medium=Website&utm_campaign=%28Other%29+Website+menu+di+navigazione","Kostenloser Check Ihrer Website","ph:file-magnifying-glass","Sehen Sie sofort, wie gut Ihre Website ist","navigation_menu_content_item$b449892d-bc20-4288-8daa-75344c07a963","431667a1-60c7-496b-94bf-bd620e001c10","navigation_menu_content_item$50f93eae-e99b-4bb8-b9a9-66e56497b79d","643d42b8-ddbc-44f3-977d-2e5a671378fb","navigation_menu_item$0ca6fc6e-3d65-47bf-9511-49d1fbe3a6a1","navigation_menu_item",{"variation":67,"version":68,"items":528,"primary":529,"id":642,"slice_type":526,"slice_label":5},[],{"label":530,"content":531},"Lösungen",{"id":532,"type":74,"tags":533,"lang":14,"slug":534,"first_publication_date":535,"last_publication_date":536,"uid":537,"data":538,"link_type":24,"key":641,"isBroken":34},"Z9bR2hEAACAAmDJc",[],"unterkunftstyp","2025-03-16T13:27:57+0000","2026-01-08T13:52:00+0000","navigation-menu-content-2",{"slices":539},[540,584],{"variation":99,"version":68,"items":541,"primary":542,"id":583,"slice_type":116,"slice_label":5},[],{"label":543,"badge":5,"links":544},"Unterkunftstyp",[545,558,570],{"link":546,"icon":556,"description":557,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":547,"type":57,"tags":548,"lang":14,"slug":549,"first_publication_date":550,"last_publication_date":551,"uid":552,"url":553,"link_type":24,"key":554,"isBroken":34,"text":555},"Z9bVhBEAACAAmDhw",[],"maximieren-sie-den-ertrag-ihrer-ferienvermietung","2025-03-16T13:43:35+0000","2026-03-27T11:11:10+0000","ferienwohnung-management-software","/de/ferienwohnung-management-software","dd98e157-28b1-426f-8029-20fc2b0fb460","Apartments, Ferienhäuser und Gästehäuser","ph:house-line","Mehr aus der Ferienvermietungen herausholen",{"link":559,"icon":568,"description":569,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":560,"type":57,"tags":561,"lang":14,"slug":562,"first_publication_date":563,"last_publication_date":551,"uid":564,"url":565,"link_type":24,"key":566,"isBroken":34,"text":567},"Z9bVkhEAACAAmDiH",[],"bb-fuhren-trauen-sie-sich-mehr","2025-03-16T13:43:48+0000","bed-and-breakfast-software","/de/bed-and-breakfast-software","016614a6-9795-4b99-90a1-e59d38298c38","B&B und Pensionen","ph:bed","Optimales Management für kleine Unterkünfte",{"link":571,"icon":581,"description":582,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":572,"type":57,"tags":573,"lang":14,"slug":574,"first_publication_date":575,"last_publication_date":576,"uid":577,"url":578,"link_type":24,"key":579,"isBroken":34,"text":580},"Z9bVqREAAB8AmDiq",[],"ubernehmen-sie-die-kontrolle-und-fuhren-sie-ihr-hotel-zum-erfolg","2025-03-16T13:44:11+0000","2026-03-27T11:11:11+0000","software-fuer-hotels","/de/software-fuer-hotels","eaaf584e-fa80-441f-8521-2bf932e4aaa1","Hotels","ph:building","Betriebsabläufe automatisieren und mehr Umsatz erzielen","navigation_menu_content_item$7b94a9b3-dab1-4fbb-8d6e-377375c19f8d",{"variation":99,"version":68,"items":585,"primary":586,"id":640,"slice_type":116,"slice_label":5},[],{"label":587,"badge":5,"links":588},"Anwendungen",[589,595,606,619,629],{"link":590,"icon":429,"description":594,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":422,"type":57,"tags":591,"lang":14,"slug":424,"first_publication_date":425,"last_publication_date":203,"uid":426,"url":427,"link_type":24,"key":592,"isBroken":34,"text":593},[],"f7fbcf8b-f720-4751-8f98-a53964f3e892","Dynamic Pricing","So verkaufen Sie immer zum besten Preis",{"link":596,"icon":367,"description":605,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":597,"type":57,"tags":598,"lang":14,"slug":599,"first_publication_date":600,"last_publication_date":94,"uid":601,"url":602,"link_type":24,"key":603,"isBroken":34,"text":604},"Z9bVVhEAACAAmDgd",[],"weniger-ota-provisionen-mehr-direktbuchungen","2025-03-16T13:42:48+0000","ota-disintermediation","/de/ota-disintermediation","5cbee04b-d96f-4668-b5e0-c4431faac15e","Direktbuchungen","OTA-Provisionen reduzieren",{"link":607,"icon":617,"description":618,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":608,"type":57,"tags":609,"lang":14,"slug":610,"first_publication_date":611,"last_publication_date":612,"uid":613,"url":614,"link_type":24,"key":615,"isBroken":34,"text":616},"Z9bVYhEAACAAmDgz",[],"schaffen-sie-fur-jeden-gast-ein-unvergessliches-erlebnis","2025-03-16T13:43:00+0000","2026-03-27T11:11:09+0000","guest-journey","/de/guest-journey","2fc3ea3e-c799-4572-bdf9-6451d8bfc601","Gästebeziehung","ph:handshake","Richtig mit Gästen kommunizieren und Bindung fördern",{"link":620,"icon":247,"description":628,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":621,"type":622,"tags":623,"lang":5,"slug":624,"first_publication_date":5,"last_publication_date":5,"link_type":24,"key":625,"isBroken":626,"text":627},"Z9bTfhEAACEAmDUR","broken_type",[],"-","a9b1c9a4-c43c-42c7-bdc5-d1bf186a5281",true,"Marktanalyse","Wie Sie Markt und Wettbewerber im Blick behalten",{"link":630,"icon":207,"description":639,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":631,"type":57,"tags":632,"lang":14,"slug":633,"first_publication_date":634,"last_publication_date":612,"uid":635,"url":636,"link_type":24,"key":637,"isBroken":34,"text":638},"Z9bVcxEAACAAmDhP",[],"der-boost-den-sie-brauchen-um-ihren-umsatz-zu-vervielfachen","2025-03-16T13:43:16+0000","upselling","/de/upselling","631f47ed-a8ab-4908-8b8e-4ec696fffd9c","Upselling und Cross-Selling","So verkaufen Sie Zusatzleistungen effektiv","navigation_menu_content_item$71665bc5-7b22-4987-9223-58485e842f0d","7ab063d4-b338-47d5-818f-a0d623afb5f3","navigation_menu_item$1dc4d13b-5633-4ecf-b494-b73a8ebb79e4",{"variation":32,"version":68,"items":644,"primary":645,"id":656,"slice_type":526,"slice_label":5},[],{"link":646},{"id":647,"type":57,"tags":648,"lang":14,"slug":649,"first_publication_date":650,"last_publication_date":651,"uid":652,"url":653,"link_type":24,"key":654,"isBroken":34,"text":655},"Z91mUREAACgAVHuF",[],"wir-arbeiten-mit-ihrem-pms-und-channel-manager-zusammen","2025-03-21T13:16:10+0000","2025-03-26T21:36:36+0000","integrationen","/de/integrationen","9d1a0670-5be4-4c14-acf6-31a5fe57f005","Integrationen","navigation_menu_item$7c960b38-8664-46f2-815b-5c6f7445874b",{"variation":32,"version":68,"items":658,"primary":659,"id":669,"slice_type":526,"slice_label":5},[],{"link":660},{"id":661,"type":57,"tags":662,"lang":14,"slug":663,"first_publication_date":664,"last_publication_date":94,"uid":665,"url":666,"link_type":24,"key":667,"isBroken":34,"text":668},"Z9bZZxEAAB8AmD6z",[],"finden-sie-die-richtige-losung-fur-ihre-ziele","2025-03-16T14:00:09+0000","pricing","/de/pricing","5063b0b8-23c7-4856-8601-88d432c28fa0","Preis","navigation_menu_item$4cbabf1f-39af-46c0-9833-5035f07e5627",{"variation":67,"version":68,"items":671,"primary":672,"id":872,"slice_type":526,"slice_label":5},[],{"label":673,"content":674},"Ressourcen",{"id":675,"type":74,"tags":676,"lang":14,"slug":677,"first_publication_date":678,"last_publication_date":679,"uid":680,"data":681,"link_type":24,"key":871,"isBroken":34},"aO3thhAAACIAgrq-",[],"inhalte","2025-10-14T06:58:02+0000","2025-10-14T08:04:10+0000","navigation-menu-content-risorse",{"slices":682},[683],{"variation":83,"version":68,"items":684,"primary":685,"id":870,"slice_type":116,"slice_label":5},[],{"list":686},[687,797],{"icon":5,"label":688,"badge":5,"content":689},"Inhalte",{"id":690,"type":74,"tags":691,"lang":14,"slug":692,"first_publication_date":693,"last_publication_date":41,"uid":694,"data":695,"link_type":24,"key":796,"isBroken":34},"Z9bSBxEAAB8AmDKq",[],"entdecken","2025-03-16T13:28:41+0000","navigation-menu-content-3",{"slices":696},[697,736,777],{"variation":99,"version":68,"items":698,"primary":699,"id":735,"slice_type":116,"slice_label":5},[],{"label":120,"badge":5,"links":700},[701,713,723],{"link":702,"icon":711,"description":712,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":703,"type":57,"tags":704,"lang":14,"slug":705,"first_publication_date":706,"last_publication_date":706,"uid":707,"url":708,"link_type":24,"key":709,"isBroken":34,"text":710},"acVOUBEAACEAVteM",[],"der-smartness-blog","2026-03-26T16:07:36+0000","blog","/de/blog","7bb0a8b1-659b-4f6e-96e1-d83bd0f82d92","Blog","ph:article-ny-times","Strategien und Tipps für Ihr Wachstum",{"link":714,"icon":301,"description":722,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":715,"type":57,"tags":716,"lang":14,"slug":717,"first_publication_date":706,"last_publication_date":706,"uid":718,"url":719,"link_type":24,"key":720,"isBroken":34,"text":721},"acVMPREAACMAVtKy",[],"kostenlose-ressourcen-fur-property-manager-und-hoteliers","kostenlose-ressourcen","/de/kostenlose-ressourcen","e9b3621a-4b51-4309-b7c4-5b4d818185de","Kostenlose Guides","Excel-Vorlagen, eBooks, Checklisten",{"link":724,"icon":733,"description":734,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":725,"type":57,"tags":726,"lang":14,"slug":727,"first_publication_date":728,"last_publication_date":728,"uid":729,"url":730,"link_type":24,"key":731,"isBroken":34,"text":732},"aPIirRAAACMAiibP",[],"glossar-fur-hotels-und-ferienunterkunfte","2025-11-06T11:45:18+0000","glossar","/de/glossar","b10e2e48-e30b-4b59-98de-d09052ada49e","Glossar","ph:book-open-text","200+ Fachbegriffe aus der Hotellerie","navigation_menu_content_item$e33e2f90-ef0c-44d2-843e-743a989f57bf",{"variation":99,"version":68,"items":737,"primary":738,"id":776,"slice_type":116,"slice_label":5},[],{"label":739,"badge":5,"links":740},"Einblicke",[741,753,764],{"link":742,"icon":751,"description":752,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":743,"type":57,"tags":744,"lang":14,"slug":745,"first_publication_date":706,"last_publication_date":746,"uid":747,"url":748,"link_type":24,"key":749,"isBroken":34,"text":750},"acVIshEAACAAVsvu",[],"erfolgsgeschichten","2026-03-27T15:10:26+0000","case-studies","/de/case-studies","ce4008d2-c54f-425d-a762-72d7eb7c83b1","Case Studies","ph:clipboard-text","Die Erfahrungen unserer Kunden",{"link":754,"icon":762,"description":763,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":755,"type":57,"tags":756,"lang":14,"slug":757,"first_publication_date":678,"last_publication_date":576,"uid":758,"url":759,"link_type":24,"key":760,"isBroken":34,"text":761},"aL6lbxAAACMAxRXF",[],"hotelsoftware-im-vergleich-was-smartness-anders-macht","vergleich","/de/vergleich","981d9260-dd59-40e8-b876-140419457a2c","Smartness vergleichen","ph:scales","Funktionen und Vorteile im Überblink",{"link":765,"icon":774,"description":775,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":766,"type":57,"tags":767,"lang":14,"slug":768,"first_publication_date":769,"last_publication_date":576,"uid":770,"url":771,"link_type":24,"key":772,"isBroken":34,"text":773},"Z9bjzREAAB8AmE-K",[],"berechnen-sie-ihren-roi-mit-smartness","2025-03-16T14:44:31+0000","roi-rechner-hotel","/de/roi-rechner-hotel","d6edcaae-b2b7-4a0c-b88e-c0828c09aeb2","ROI berechnen","ph:coins","Lohnt sich Smartness für Sie?","navigation_menu_content_item$c6ca5c83-7bd6-4d1f-80ea-46a113b8c421",{"variation":99,"version":68,"items":778,"primary":779,"id":795,"slice_type":116,"slice_label":5},[],{"label":780,"badge":5,"links":781},"Teilnehmen",[782],{"link":783,"icon":793,"description":794,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":784,"type":57,"tags":785,"lang":14,"slug":786,"first_publication_date":787,"last_publication_date":788,"uid":789,"url":790,"link_type":24,"key":791,"isBroken":34,"text":792},"Z-HY7BAAACQAddrN",[],"nehmen-sie-an-unseren-events-teil","2025-05-19T12:38:15+0000","2025-12-22T10:06:08+0000","hotel-schulung","/de/hotel-schulung","e6f96a49-a529-4439-978e-74200c81b684","Webinare & Events","ph:calendar-check","Kommende Termine und Aufzeichnungen","navigation_menu_content_item$2b1bb658-4b02-4ab6-b15a-8d36d95bc4d2","fdd4abb3-7ead-4494-b0da-c2e9976d84b6",{"icon":5,"label":798,"badge":5,"content":799},"Smartness",{"id":800,"type":74,"tags":801,"lang":14,"slug":802,"first_publication_date":678,"last_publication_date":679,"uid":803,"data":804,"link_type":24,"key":869,"isBroken":34},"aO3u7hAAACMAgr0Y",[],"smartness-entdecken","navigation-menu-content-4",{"slices":805},[806,838,856],{"variation":99,"version":68,"items":807,"primary":808,"id":837,"slice_type":116,"slice_label":5},[],{"label":809,"badge":5,"links":810},"Smartness entdecken",[811,824],{"link":812,"icon":822,"description":823,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":813,"type":57,"tags":814,"lang":14,"slug":815,"first_publication_date":816,"last_publication_date":817,"uid":818,"url":819,"link_type":24,"key":820,"isBroken":34,"text":821},"Z9bemBEAACIAmEb4",[],"unsere-mission-ist-ihre-vollstandige-unabhangigkeit","2025-03-16T14:22:18+0000","2026-01-22T14:51:29+0000","uber-uns","/de/uber-uns","5568790c-b245-4273-97ae-3f26d028b91c","Über uns","ph:users-four","Unsere Mission und Geschichte",{"link":825,"icon":835,"description":836,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":826,"type":57,"tags":827,"lang":14,"slug":828,"first_publication_date":829,"last_publication_date":830,"uid":831,"url":832,"link_type":24,"key":833,"isBroken":34,"text":834},"Z9beqREAAB8AmEcW",[],"entfalte-dein-talent","2025-03-16T14:22:49+0000","2026-01-19T17:00:32+0000","karriere","/de/karriere","288884d8-86d1-4a63-90de-c75e3f5a314d","Karriere","ph:arrow-line-up-right","Unsere Werte, offene Stellen und Benefits","navigation_menu_content_item$326a5973-5b44-49f6-887f-80b03e2c5826",{"variation":99,"version":68,"items":839,"primary":840,"id":855,"slice_type":116,"slice_label":5},[],{"label":841,"badge":5,"links":842},"Kooperation",[843],{"link":844,"icon":853,"description":854,"badge_label":5,"badge_variant":5,"badge_color":5},{"id":845,"type":57,"tags":846,"lang":14,"slug":847,"first_publication_date":848,"last_publication_date":576,"uid":849,"url":850,"link_type":24,"key":851,"isBroken":34,"text":852},"Z9bgqxEAACIAmEp3",[],"wir-sind-bereit-fur-ihre-ehrgeizigsten-projekte","2025-03-16T14:31:09+0000","partner","/de/partner","ffc9792f-1305-46f9-a4c0-065a9b3ceade","Partnerschaften","ph:hand-coins","Unsere Vorteile für Partner","navigation_menu_content_item$7d2d86dd-37c5-4856-8a3e-0697d1578ce5",{"variation":99,"version":68,"items":857,"primary":858,"id":868,"slice_type":116,"slice_label":5},[],{"label":859,"badge":5,"links":860},"Teilen",[861],{"link":862,"icon":866,"description":867,"badge_label":5,"badge_variant":5,"badge_color":5},{"link_type":216,"key":863,"url":864,"target":219,"text":865},"f4f33fa4-ef88-4d11-bdb3-ebc1124fff99","https://smartpricing.referral-factory.com/cotKXM9D","Smartness empfehlen","ph:money-wavy","Wir bedanken uns mit einer Prämie","navigation_menu_content_item$3cfc2e3c-9832-44ed-bca4-a292aa683de1","b3050444-35ef-4406-ae53-01a138e536c9","navigation_menu_content_item$26affb09-2e26-4632-87ef-b703cec90435","faad9a92-6d2c-4fd8-9bf8-75fc77efd222","navigation_menu_item$f38aeb72-3510-4743-80da-16cc346ed928",[874,880],{"variation":875,"version":68,"items":876,"primary":877,"id":878,"slice_type":879,"slice_label":5},"langSwitcher",[],{},"header_item$a27fd504-0399-42fb-8c3b-b35d41fc11b9","header_item",{"variation":881,"version":68,"items":882,"primary":883,"id":896,"slice_type":879,"slice_label":5},"menuDropdown",[],{"trigger_label":884,"dropdown_links":885},"Login",[886,889,891,894],{"link_type":216,"key":887,"url":888,"target":219,"text":138},"486105df-169d-4785-819e-e8aebb68f459","https://platform.smartness.com/",{"link_type":216,"key":890,"url":888,"target":219,"text":185},"264b96f1-65e8-4489-aa95-8728214bc115",{"link_type":216,"key":892,"url":893,"target":219,"text":305},"77920989-ffdb-4080-9faf-804187485d8a","https://pms.smartness.com/",{"link_type":216,"key":895,"url":888,"target":219,"text":408},"a6a9f759-3bcf-4eee-b629-0ba0112f5773","header_item$c48df49a-7b38-44d3-970d-10b607c20a60",[898],{"variation":899,"version":68,"items":900,"primary":901,"id":913,"slice_type":879,"slice_label":5},"button",[],{"link":902,"variant":912,"leading_icon":5,"trailing_icon":5,"padded":626},{"id":903,"type":57,"tags":904,"lang":14,"slug":905,"first_publication_date":906,"last_publication_date":907,"uid":908,"url":909,"link_type":24,"key":910,"isBroken":34,"text":911},"Z9fl3xEAACEAmdNc",[],"wie-mochten-sie-starten","2025-03-17T09:05:40+0000","2026-03-17T10:11:40+0000","starten","/de/starten","215c4be4-2f89-406b-9f96-81e85467daa9","Demo anfordern","solid","header_item$f4cc729f-1914-48f8-93d9-a8971c904f5c",{"id":36,"uid":42,"url":5,"type":37,"href":915,"tags":916,"first_publication_date":40,"last_publication_date":41,"slugs":917,"linked_documents":918,"lang":14,"alternate_languages":919,"data":924},"https://smartness.cdn.prismic.io/api/v2/documents/search?ref=aeVChxIAACIA5jeF&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22Z9bRwxEAACEAmDI0%22%29+%5D%5D",[],[39],[],[920,922],{"id":921,"type":37,"lang":18,"uid":32},"Z7cFWhAAACQAYV2J",{"id":923,"type":37,"lang":21,"uid":42},"Z8bJEBAAAB8AKWdj",{"details":925,"navigation":938,"company":1033,"social":1038,"copyright":1055,"legal_list":1056},[926],{"type":927,"text":928,"spans":929,"direction":937},"paragraph","Kundensupport\n+39 0461 156 0049",[930],{"start":931,"end":932,"type":933,"data":934},14,31,"hyperlink",{"link_type":216,"url":935,"target":936},"tel:+3904611560049","_self","ltr",[939,974,994,1010],{"label":71,"link":940},[941,944,947,950,953,956,959,962,965,968,971],{"id":106,"type":57,"tags":942,"lang":14,"slug":108,"first_publication_date":94,"last_publication_date":109,"uid":110,"url":111,"link_type":24,"key":943,"isBroken":34,"text":88},[],"d61321ed-ecd0-4656-a471-90357acff7e4",{"id":153,"type":57,"tags":945,"lang":14,"slug":155,"first_publication_date":156,"last_publication_date":157,"uid":158,"url":159,"link_type":24,"key":946,"isBroken":34,"text":138},[],"2eae3d57-656d-43d4-8f4f-1479368b59bc",{"id":199,"type":57,"tags":948,"lang":14,"slug":201,"first_publication_date":202,"last_publication_date":203,"uid":204,"url":205,"link_type":24,"key":949,"isBroken":34,"text":185},[],"20f645fd-f726-486c-ad68-1d4a723598a9",{"id":239,"type":57,"tags":951,"lang":14,"slug":241,"first_publication_date":242,"last_publication_date":243,"uid":244,"url":245,"link_type":24,"key":952,"isBroken":34,"text":225},[],"d26c9e96-b146-4804-b8f0-9fd50617fff9",{"id":279,"type":57,"tags":954,"lang":14,"slug":281,"first_publication_date":142,"last_publication_date":282,"uid":283,"url":284,"link_type":24,"key":955,"isBroken":34,"text":265},[],"3c24d3f3-12a1-4864-a19f-dede81164b4c",{"id":318,"type":57,"tags":957,"lang":14,"slug":320,"first_publication_date":142,"last_publication_date":321,"uid":322,"url":323,"link_type":24,"key":958,"isBroken":34,"text":305},[],"5473c2af-5768-4077-8481-2de91ec83d36",{"id":422,"type":57,"tags":960,"lang":14,"slug":424,"first_publication_date":425,"last_publication_date":203,"uid":426,"url":427,"link_type":24,"key":961,"isBroken":34,"text":408},[],"28a9c965-4d78-4a89-a9ac-36b847b73c67",{"id":459,"type":57,"tags":963,"lang":14,"slug":461,"first_publication_date":462,"last_publication_date":203,"uid":463,"url":464,"link_type":24,"key":964,"isBroken":34,"text":444},[],"84754158-2d7e-4984-a592-b20743cacd1a",{"id":503,"type":57,"tags":966,"lang":14,"slug":505,"first_publication_date":492,"last_publication_date":78,"uid":506,"url":507,"link_type":24,"key":967,"isBroken":34,"text":488},[],"bfc858b0-5061-40a0-82fe-4c355749ff9e",{"id":647,"type":57,"tags":969,"lang":14,"slug":649,"first_publication_date":650,"last_publication_date":651,"uid":652,"url":653,"link_type":24,"key":970,"isBroken":34,"text":655},[],"57b81464-254b-42b7-845a-c78c49c41270",{"id":661,"type":57,"tags":972,"lang":14,"slug":663,"first_publication_date":664,"last_publication_date":94,"uid":665,"url":666,"link_type":24,"key":973,"isBroken":34,"text":668},[],"0d1bd434-e144-4f8a-83c3-d31cda728a52",{"label":587,"link":975},[976,979,982,986,990],{"id":239,"type":57,"tags":977,"lang":14,"slug":241,"first_publication_date":242,"last_publication_date":243,"uid":244,"url":245,"link_type":24,"key":978,"isBroken":34,"text":627},[],"d0267605-4707-4b1a-a14e-79ec858ff68d",{"id":597,"type":57,"tags":980,"lang":14,"slug":599,"first_publication_date":600,"last_publication_date":94,"uid":601,"url":602,"link_type":24,"key":981,"isBroken":34,"text":604},[],"681eeddd-bcf2-49dd-9b81-46552674178a",{"id":422,"type":57,"tags":983,"lang":14,"slug":424,"first_publication_date":425,"last_publication_date":203,"uid":426,"url":427,"link_type":24,"key":984,"isBroken":34,"text":985},[],"d33074f9-e107-4f54-9958-df464d9df22b","Revenue Management",{"id":608,"type":57,"tags":987,"lang":14,"slug":610,"first_publication_date":611,"last_publication_date":612,"uid":613,"url":614,"link_type":24,"key":988,"isBroken":34,"text":989},[],"cf6b9fb0-b2c4-4c51-b755-02719109307d","Guest Journey",{"id":631,"type":57,"tags":991,"lang":14,"slug":633,"first_publication_date":634,"last_publication_date":612,"uid":635,"url":636,"link_type":24,"key":992,"isBroken":34,"text":993},[],"b65dc76f-4e10-4bac-b37f-d4ce513f12d3","Upselling & Cross-Selling",{"label":673,"link":995},[996,999,1003,1007],{"id":703,"type":57,"tags":997,"lang":14,"slug":705,"first_publication_date":706,"last_publication_date":706,"uid":707,"url":708,"link_type":24,"key":998,"isBroken":34,"text":710},[],"bc4a5886-ee29-4d1c-b06f-ddd7da033805",{"id":743,"type":57,"tags":1000,"lang":14,"slug":745,"first_publication_date":706,"last_publication_date":746,"uid":747,"url":748,"link_type":24,"key":1001,"isBroken":34,"text":1002},[],"a1c687a4-70cf-4933-aa79-993829517470","Erfolgsgeschichten",{"id":715,"type":57,"tags":1004,"lang":14,"slug":717,"first_publication_date":706,"last_publication_date":706,"uid":718,"url":719,"link_type":24,"key":1005,"isBroken":34,"text":1006},[],"de321698-e995-48f2-9316-da00222383f6","Kostenlose Downloads",{"id":725,"type":57,"tags":1008,"lang":14,"slug":727,"first_publication_date":728,"last_publication_date":728,"uid":729,"url":730,"link_type":24,"key":1009,"isBroken":34,"text":732},[],"f15b0ac9-d135-4f52-ba05-e832a436dd70",{"label":120,"link":1011},[1012,1016,1019,1022,1025,1029],{"id":903,"type":57,"tags":1013,"lang":14,"slug":905,"first_publication_date":906,"last_publication_date":907,"uid":908,"url":909,"link_type":24,"key":1014,"isBroken":34,"text":1015},[],"2fe3a92d-1c1d-46dc-8bf1-d2c5d4efa4c0","Demo anforden",{"id":766,"type":57,"tags":1017,"lang":14,"slug":768,"first_publication_date":769,"last_publication_date":576,"uid":770,"url":771,"link_type":24,"key":1018,"isBroken":34,"text":773},[],"20c0d247-3262-403e-aa99-79a26539c82b",{"link_type":216,"key":1020,"url":864,"target":219,"text":1021},"97b90ad3-3841-4b7a-9acf-e98fb6ce0d2b","Empfehlungsprogramm",{"id":813,"type":57,"tags":1023,"lang":14,"slug":815,"first_publication_date":816,"last_publication_date":817,"uid":818,"url":819,"link_type":24,"key":1024,"isBroken":34,"text":821},[],"c8b05d5a-9ab0-48a6-8ed4-62e2f6c9122e",{"id":826,"type":57,"tags":1026,"lang":14,"slug":828,"first_publication_date":829,"last_publication_date":830,"uid":831,"url":832,"link_type":24,"key":1027,"isBroken":34,"text":1028},[],"0a05c11f-db05-4fee-9aca-e4c686d763f7","Arbeiten bei Smartness",{"id":845,"type":57,"tags":1030,"lang":14,"slug":847,"first_publication_date":848,"last_publication_date":576,"uid":849,"url":850,"link_type":24,"key":1031,"isBroken":34,"text":1032},[],"b539dbba-918f-493a-8786-b763dee5f400","Partner",[1034,1036],{"text":1035},"Helium Srl",{"text":1037},"Arco (TN) Italia - P.IVA - VAT IT02576010223",[1039,1043,1047,1051],{"link_type":216,"key":1040,"url":1041,"target":219,"text":1042},"8ddcde98-7db4-49c4-9d56-bac1efe79fa5","https://www.facebook.com/smartnesscom/","ph:facebook-logo-fill",{"link_type":216,"key":1044,"url":1045,"target":219,"text":1046},"7fe05bf6-d853-4a6d-8646-588cbe0e8bf0","https://www.linkedin.com/company/smartness-com","ph:linkedin-logo-fill",{"link_type":216,"key":1048,"url":1049,"target":219,"text":1050},"c1e72f2e-0f97-4141-a90a-b377f9d38e40","https://www.youtube.com/@smartness-com","ph:youtube-logo-fill",{"link_type":216,"key":1052,"url":1053,"target":219,"text":1054},"a457f22a-2e7c-42a4-a7b3-890f53610fd7","https://www.glassdoor.it/Panoramica/Lavorando-in-Smartpricing-EI_IE4962186.13,25.htm","cib:glassdoor","© 2025 Helium Srl all right riserved",[1057,1061,1071,1075,1085],{"link_type":216,"key":1058,"url":1059,"target":219,"text":1060},"3789a449-a872-4f27-94f8-5b0dee089a28","https://www.iubenda.com/privacy-policy/48489621","Privacy Policy",{"id":1062,"type":57,"tags":1063,"lang":14,"slug":1064,"first_publication_date":1065,"last_publication_date":1066,"uid":1067,"url":1068,"link_type":24,"key":1069,"isBroken":34,"text":1070},"Z-_zBBEAACIA7b1o",[],"cookie-richtlinie","2025-04-04T15:03:20+0000","2025-05-05T15:18:42+0000","cookie","/de/cookie","7ffb22e4-8ae3-42b0-8962-067b2e84e118","Cookie Policy",{"link_type":216,"key":1072,"url":1073,"target":219,"text":1074},"5fad2d0d-5395-4a4f-88f8-c6b4647cab8d","https://whistleblowersoftware.com/secure/9aac83e1-be46-4a4b-8c7b-ac5c488d6d5d","Whistleblowing",{"id":1076,"type":57,"tags":1077,"lang":14,"slug":1078,"first_publication_date":1079,"last_publication_date":1080,"uid":1081,"url":1082,"link_type":24,"key":1083,"isBroken":34,"text":1084},"Z-T9CxIAACQAp6Zz",[],"rechtliche-hinweise","2025-03-27T07:23:56+0000","2025-06-09T12:35:23+0000","legal","/de/legal","e98f8f28-ebae-476d-9297-877c43c40dca","Impressum",{"id":1086,"type":57,"tags":1087,"lang":14,"slug":1088,"first_publication_date":1089,"last_publication_date":1090,"uid":1088,"url":1091,"link_type":24,"key":1092,"isBroken":34,"text":1093},"aYHY8xAAACEA9dKk",[],"agb","2026-02-03T11:55:48+0000","2026-02-05T13:58:19+0000","/de/agb","f1c7009a-4a9f-4cd1-9ed2-0c4347d93aba","AGB",{"id":1095,"uid":1096,"url":1097,"type":1098,"href":1099,"tags":1100,"first_publication_date":1101,"last_publication_date":31,"slugs":1102,"linked_documents":1103,"lang":14,"alternate_languages":1104,"data":1109},"Z8ltGxAAACIALajW","residence-corte-san-carlo","/de/case-studies/residence-corte-san-carlo","case_study","https://smartness.cdn.prismic.io/api/v2/documents/search?ref=aeVChxIAACIA5jeF&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22Z8ltGxAAACIALajW%22%29+%5D%5D",[],"2025-03-06T09:38:39+0000",[1096],[],[1105,1107],{"id":1106,"type":1098,"lang":18,"uid":1096},"Z8lsPBAAAB8ALacb",{"id":1108,"type":1098,"lang":21,"uid":1096},"Z8lsmhAAAB8ALafh",{"title":1110,"description":1115,"image":1119,"category_use_case":1129,"category_property_type":1140,"category_location":1151,"location":1162,"rooms_number":1166,"kpis":1170,"slices":1180,"meta_title":1269,"meta_description":1270,"meta_image":1271,"slices2":1278,"slices3":1295},[1111],{"type":1112,"text":1113,"spans":1114,"direction":937},"heading1","Residence Corte San Carlo",[],[1116],{"type":927,"text":1117,"spans":1118,"direction":937},"Zu sagen, dass Smartpricing nur die Preise optimiert, wäre untertrieben! Mit Smartpricing habe ich auch positive Effekte bei der Auslastung festgestellt, was für mich ein grundlegender Faktor ist.",[],{"dimensions":1120,"alt":1113,"copyright":5,"url":1123,"id":1124,"edit":1125},{"width":1121,"height":1122},384,202,"https://images.prismic.io/smartness/Z8lrlhsAHJWomLNx_LQ-ResidenceCorteSanCarlo.png?auto=format,compress","Z8lrlhsAHJWomLNx",{"x":1126,"y":1126,"zoom":1127,"background":1128},0,1,"transparent",{"id":1130,"type":1131,"tags":1132,"lang":14,"slug":1133,"first_publication_date":1134,"last_publication_date":1135,"uid":1136,"data":1137,"link_type":24,"key":1139,"isBroken":34},"Z9bfAREAACAAmEen","case_study_category_use_case",[],"dynamische-preisgestaltung","2025-03-16T14:24:06+0000","2025-03-19T07:31:51+0000","dynamic-pricing",{"label":1138},"Dynamische Preisgestaltung","a03603e3-04f1-428d-b521-63bf2b8e61a6",{"id":1141,"type":1142,"tags":1143,"lang":14,"slug":1144,"first_publication_date":1145,"last_publication_date":1146,"uid":1147,"data":1148,"link_type":24,"key":1150,"isBroken":34},"Z8XGphAAACAAJ9dx","case_study_category_property_type",[],"wohnungen-ferienhauser-und-gastehauser","2025-03-03T15:11:36+0000","2025-03-19T07:30:15+0000","appartamenti-case-vacanze-e-guest-house",{"label":1149},"Wohnungen, Ferienhäuser und Gästehäuser","8523a5d3-3748-4841-a5d1-dba540887940",{"id":1152,"type":1153,"tags":1154,"lang":14,"slug":1155,"first_publication_date":1156,"last_publication_date":1157,"uid":1158,"data":1159,"link_type":24,"key":1161,"isBroken":34},"Z8XF-RAAACAAJ9Y-","case_study_category_location",[],"italien","2025-03-03T15:08:43+0000","2025-03-19T07:35:48+0000","italia",{"label":1160},"Italien","4212e7c4-02a3-46e8-9efa-eaf7aa6e5089",[1163],{"type":927,"text":1164,"spans":1165,"direction":937},"Lazise (VR)",[],[1167],{"type":927,"text":1168,"spans":1169,"direction":937},"11",[],[1171,1174,1177],{"value":1172,"label":1173},"+102%","Umsatz",{"value":1175,"label":1176},"+43%","Belegung",{"value":1178,"label":1179},"+40%","ADR",[1181],{"variation":32,"version":68,"items":1182,"primary":1183,"id":1267,"slice_type":1268,"slice_label":5},[],{"text":1184},[1185,1189,1192,1195,1198,1201,1204,1207,1210,1213,1216,1219,1221,1224,1227,1230,1233,1236,1238,1241,1244,1247,1250,1253,1256,1258,1261,1264],{"type":1186,"text":1187,"spans":1188,"direction":937},"heading2","Erzählen Sie uns von Ihrer Unterkunft",[],{"type":927,"text":1190,"spans":1191,"direction":937},"Das Residence Corte San Carlo befindet sich in Colà di Lazise, im hügeligen Hinterland des Gardasees. Die Lage auf dem Hügel ist ideal für Gäste, die Ruhe zwischen Olivenhainen und Weinbergen suchen, dabei aber in der Nähe von See und Bergen bleiben möchten.",[],{"type":927,"text":1193,"spans":1194,"direction":937},"Es handelt sich um ein sehr altes Gebäude, das bereits im napoleonischen Kataster von 1816 als „Urlaubsresidenz“ eingetragen war. Wir haben es restauriert, die ursprüngliche Struktur fast vollständig erhalten und versucht, jeden Raum aufzuwerten. Zum Beispiel befindet sich unser Wellnessbereich in den ehemaligen Kellern, und das Kaltwasser-Tauchbecken wurde aus einem jahrhundertealten Traubenbottich gefertigt.",[],{"type":927,"text":1196,"spans":1197,"direction":937},"Heute ist das Residence eine elegante 5-Sterne-Unterkunft mit elf Apartments, die alle mit Küche und modernem Komfort ausgestattet sind, einschließlich der Sicherheit einer privaten Garage.",[],{"type":927,"text":1199,"spans":1200,"direction":937},"Historisch gesehen hatten wir immer eine vorwiegend nordeuropäische Kundschaft, auch wenn die Pandemie vielen Italienern ermöglicht hat, Gebiete wie unseres neu zu entdecken, die zuvor vielleicht etwas übersehen wurden.",[],{"type":927,"text":1202,"spans":1203,"direction":937},"70 % unserer Buchungen kommen über OTAs, aber unser Ziel ist es, die Vermittlung möglichst zu reduzieren und Direktbuchungen über unsere Website zu fördern, wo wir darauf achten, die besten Konditionen anzubieten.",[],{"type":927,"text":1205,"spans":1206,"direction":937},"Seitdem ich Smartpricing nutze, folge ich nicht mehr den Vorschlägen der OTAs: Preise zu senken, hilft auf lange Sicht nicht, weil es danach sehr schwierig ist, die Preise wieder anzuheben. Es ist besser, kurz die Zähne zusammenzubeißen, aber eine konsistente Preisstrategie beizubehalten. Heute, mit einer perfekt abgestimmten Strategie, bin ich viel entspannter.",[],{"type":927,"text":1208,"spans":1209,"direction":937},"",[],{"type":1186,"text":1211,"spans":1212,"direction":937},"Wie haben Sie die Preise vor Smartpricing verwaltet?",[],{"type":927,"text":1214,"spans":1215,"direction":937},"Vor dreißig Jahren, bevor ich das Residence Corte San Carlo in Colà und meine zweite Unterkunft in Verona eröffnete, war ich in einer völlig anderen Branche tätig – im Textilbereich. Ich musste die Dynamik der Hotellerie verstehen und viel dazulernen.",[],{"type":927,"text":1217,"spans":1218,"direction":937},"Als ich schließlich sah, dass alles gut lief und die Unterkunft Fahrt aufnahm, wurde mir klar, dass eine feste Saisonpreisliste nicht mehr ausreichte. Ich nahm ein paar kleine Anpassungen vor und überprüfte ständig die Vorschläge von Booking.com für Sonderangebote, doch ich merkte schnell, dass diese eher zu deren Vorteil ausfielen und ich dabei verlor.",[],{"type":927,"text":1208,"spans":1220,"direction":937},[],{"type":1186,"text":1222,"spans":1223,"direction":937},"Warum haben Sie sich entschieden, Smartpricing auszuprobieren?",[],{"type":927,"text":1225,"spans":1226,"direction":937},"Ab 2018 konnte ich mich voll und ganz dem Residence widmen. Ich habe es mit einem Pool erweitert und begonnen, an seiner Sichtbarkeit zu arbeiten.",[],{"type":927,"text":1228,"spans":1229,"direction":937},"Ich entschied, dass es an der Zeit war, eine Lösung zu finden, um die Preisgestaltung effizienter zu machen und die feste Preisliste hinter mir zu lassen. Ich habe einen Wettbewerber von euch in Betracht gezogen, aber deren System erforderte noch überwiegend manuelle Eingriffe und war zudem kostenintensiv.",[],{"type":927,"text":1231,"spans":1232,"direction":937},"Smartpricing hingegen erledigte den Großteil der Arbeit automatisch und war kostengünstiger. Ich bemerkte auch, wie überzeugt ihr von der Qualität eurer Software wart, und obwohl ihr damals noch in den Anfängen standet, habe ich euch mein volles Vertrauen geschenkt.",[],{"type":927,"text":1234,"spans":1235,"direction":937},"Wenn ich heute noch dabei bin, bedeutet das, dass es funktioniert hat!",[],{"type":927,"text":1208,"spans":1237,"direction":937},[],{"type":1186,"text":1239,"spans":1240,"direction":937},"Welche Ergebnisse haben Sie mit Smartpricing erzielt?",[],{"type":927,"text":1242,"spans":1243,"direction":937},"Die Ergebnisse waren absolut zufriedenstellend. Zu sagen, dass Smartpricing nur die Preise optimiert, wäre untertrieben! Mit Smartpricing habe ich auch positive Effekte bei der Auslastung festgestellt, was für mich ein grundlegender Faktor ist.",[],{"type":927,"text":1245,"spans":1246,"direction":937},"Die Optimierung der Auslastung bedeutet, dass der Umsatz nicht nur aufgrund eines Nachfrageschubs steigt, sondern strukturell zunimmt.",[],{"type":927,"text":1248,"spans":1249,"direction":937},"Auch den Angeboten der OTAs folge ich nicht mehr. Die Strategie, die Preise zu senken, hilft auf lange Sicht nicht, weil es danach sehr schwierig ist, sie wieder anzuheben. Es ist besser, kurz die Zähne zusammenzubeißen, aber eine konsistente Preisstrategie beizubehalten.",[],{"type":927,"text":1251,"spans":1252,"direction":937},"Heute bin ich dank einer perfekt abgestimmten Strategie viel entspannter.",[],{"type":927,"text":1254,"spans":1255,"direction":937},"Wenn Sie mich fragen würden, welche Probleme ich festgestellt habe, würde es mir schwerfallen, welche zu finden, insbesondere da die Software ständig aktualisiert wird. Sie war schon immer einfach und intuitiv zu bedienen, aber seit ich sie nutze, habt ihr zahlreiche Funktionen hinzugefügt, die sie noch besser gemacht haben.",[],{"type":927,"text":1208,"spans":1257,"direction":937},[],{"type":1186,"text":1259,"spans":1260,"direction":937},"Nutzen Sie Smartpricing auch für Ihre Stammgäste?",[],{"type":927,"text":1262,"spans":1263,"direction":937},"Ja, natürlich, denn wir haben viele treue Gäste – einige kommen schon seit über acht Jahren! Die Veränderung wurde gut angenommen, da die Menschen mittlerweile in vielen anderen Branchen an dynamische Preise gewöhnt sind.",[],{"type":927,"text":1265,"spans":1266,"direction":937},"In einigen Fällen haben wir dies durch kleine Kompromisse geregelt, aber im Allgemeinen führt es nicht zu Diskussionen. Viel häufiger muss ich mit Menschen verhandeln, die mich anrufen, nachdem sie die Preise auf Booking.com gesehen haben.",[],"rich_text$e62bdcdf-a88d-45bc-a5d3-1d64a1d9ff70","rich_text","Smartness Bewertungen: Residence Corte San Carlo (Colà di Lazise, Italien) - Fallstudie | Smartness","Lesen Sie in der Fallstudie, welche Erfahrung Residence Corte San Carlo (Colà di Lazise, Italien) mit Smartness gemacht hat.",{"dimensions":1272,"alt":1113,"copyright":5,"url":1275,"id":1276,"edit":1277},{"width":1273,"height":1274},2400,1260,"https://images.prismic.io/smartness/Z8lrlhsAHJWomLNw_HQ-ResidenceCorteSanCarlo.png?auto=format%2Ccompress&w=2400&h=1260","Z8lrlhsAHJWomLNw",{"x":1126,"y":1126,"zoom":1127,"background":1128},[1279],{"variation":32,"version":68,"items":1280,"primary":1281,"id":1293,"slice_type":1294,"slice_label":5},[],{"icon":5,"title":1282,"description":1286,"link":1290},[1283],{"type":927,"text":1284,"spans":1285,"direction":937},"Starten Sie mit einer Demo",[],[1287],{"type":927,"text":1288,"spans":1289,"direction":937},"Erfahren Sie, wie Sie mit Smartness das volle Potenzial Ihrer Unterkunft ausschöpfen können. Kostenlos und unverbindlich.",[],{"id":903,"type":57,"tags":1291,"lang":14,"slug":905,"first_publication_date":906,"last_publication_date":907,"uid":908,"url":909,"link_type":24,"key":1292,"isBroken":34,"text":911},[],"654217c3-9efc-4595-b653-b4eb23dca208","side_cta$4e14ff51-3e76-4083-9ce1-9956d112166b","side_cta",[],{"page":1127,"results_per_page":1297,"results_size":1297,"total_results_size":1298,"total_pages":1299,"next_page":1300,"prev_page":5,"results":1301,"version":1983,"license":1984},2,111,56,"https://smartness.cdn.prismic.io/api/v2/documents/search?ref=aeVChxIAACIA5jeF&q=%5B%5Bnot%28my.case_study.uid%2C+%22residence-corte-san-carlo%22%29%5D%5D&q=%5B%5Bat%28document.type%2C+%22case_study%22%29%5D%5D&page=2&pageSize=2&lang=de",[1302,1659],{"id":1303,"uid":1304,"url":1305,"type":1098,"href":1306,"tags":1307,"first_publication_date":1308,"last_publication_date":1308,"slugs":1309,"linked_documents":1310,"lang":14,"alternate_languages":1311,"data":1316},"acZjzxEAACUAYwt-","host-in-italy","/de/case-studies/host-in-italy","https://smartness.cdn.prismic.io/api/v2/documents/search?ref=aeVChxIAACIA5jeF&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22acZjzxEAACUAYwt-%22%29+%5D%5D",[],"2026-03-27T15:00:00+0000",[1304],[],[1312,1314],{"id":1313,"type":1098,"lang":18,"uid":1304},"acZlHBEAACUAYw3D",{"id":1315,"type":1098,"lang":21,"uid":1304},"acZYNhEAACYAYvdr",{"title":1317,"description":1321,"image":1328,"category_use_case":1335,"category_property_type":1344,"category_location":1348,"location":1352,"rooms_number":1356,"kpis":1360,"slices":1367,"meta_title":1637,"meta_description":1638,"meta_image":1639,"slices2":1644,"slices3":1658},[1318],{"type":1112,"text":1319,"spans":1320,"direction":937},"Host in Italy",[],[1322],{"type":927,"text":1323,"spans":1324,"direction":937},"Mit Smartchat Ultra und Smartpricing Ultra muss ich an nichts mehr denken. Ob ich da bin oder nicht, ob es mir gut geht oder nicht: Das Unternehmen läuft trotzdem weiter.",[1325],{"start":1126,"end":1326,"type":1327},170,"em",{"dimensions":1329,"alt":1319,"copyright":5,"url":1332,"id":1333,"edit":1334},{"width":1330,"height":1331},800,534,"https://images.prismic.io/smartness/acZYZJGXnQHGZCJs_HostinItaly.png?auto=format,compress","acZYZJGXnQHGZCJs",{"x":1126,"y":1126,"zoom":1127,"background":1128},{"id":1336,"type":1131,"tags":1337,"lang":14,"slug":1338,"first_publication_date":1339,"last_publication_date":1340,"uid":1338,"data":1341,"link_type":24,"key":1343,"isBroken":34},"aYnadRUAACMAUe2y",[],"gastekommunikation","2026-02-09T15:00:00+0000","2026-02-09T16:32:47+0000",{"label":1342},"Gästekommunikation","c53fecc1-e60a-4f39-86f4-ca4b7a8928b0",{"id":1141,"type":1142,"tags":1345,"lang":14,"slug":1144,"first_publication_date":1145,"last_publication_date":1146,"uid":1147,"data":1346,"link_type":24,"key":1347,"isBroken":34},[],{"label":1149},"7de61120-0812-4afa-aeef-ef2548a8deaa",{"id":1152,"type":1153,"tags":1349,"lang":14,"slug":1155,"first_publication_date":1156,"last_publication_date":1157,"uid":1158,"data":1350,"link_type":24,"key":1351,"isBroken":34},[],{"label":1160},"161f461f-8fc2-49f8-9cd3-fe7a36e94568",[1353],{"type":927,"text":1354,"spans":1355,"direction":937},"Padua, Italien",[],[1357],{"type":927,"text":1358,"spans":1359,"direction":937},"16",[],[1361,1364],{"value":1362,"label":1363},"51.593","Chats und Anrufe betreut",{"value":1365,"label":1366},"10  Sek.","Antwortzeit am Telefon",[1368,1409,1426,1440,1451,1464,1475,1495,1511,1552,1571,1585,1601,1614],{"variation":32,"version":68,"items":1369,"primary":1370,"id":1408,"slice_type":1268,"slice_label":5},[],{"text":1371},[1372,1375,1378,1385,1388,1391,1394,1399],{"type":1186,"text":1373,"spans":1374,"direction":937},"Hintergrund",[],{"type":927,"text":1376,"spans":1377,"direction":937},"Host in Italy ist ein Property-Management-Unternehmen, das 2023 in Padua gegründet wurde und sich auf die Verwaltung von Immobilien in Untervermietung spezialisiert hat.",[],{"type":927,"text":1379,"spans":1380,"direction":937},"In den ersten drei Jahren ist das Unternehmen auf 16 verwaltete Einheiten gewachsen, verteilt auf Venetien und Apulien, mit Standorten in Treviso, Jesolo, Eraclea, Lecce und Martina Franca. Das Portfolio umfasst Apartments, Trulli, Suiten und eine Luxusvilla mit unterschiedlichen Aufenthaltsformen und operativen Anforderungen.",[1381],{"start":1382,"end":1383,"type":1384},259,327,"strong",{"type":927,"text":1386,"spans":1387,"direction":937},"Von Anfang an setzte Host in Italy auf eine stark technologiegestützte Organisation, um ein schlankes, zentralisiertes und skalierbares Geschäftsmodell aufzubauen, bei gleichzeitig minimalem internen Ressourceneinsatz.",[],{"type":1186,"text":1389,"spans":1390,"direction":937},"Herausforderung",[],{"type":927,"text":1392,"spans":1393,"direction":937},"Bevor er Host in Italy gründete, hatte der Inhaber bereits langjährige Erfahrung als Property Manager in anderen Unternehmen gesammelt. Als er sein eigenes Projekt startete, hatte er deshalb bereits eine klare Vorstellung davon, wie er es aufbauen wollte.",[],{"type":927,"text":1395,"spans":1396,"direction":937},"Mit 16 Einheiten in geografisch weit voneinander entfernten Regionen — und zwei weiteren beruflichen Tätigkeiten neben seiner Arbeit als Property Manager — bestand seine Priorität darin, den operativen Aufwand so weit wie möglich zu automatisieren und zu delegieren.",[1397],{"start":1326,"end":1398,"type":1384},265,{"type":927,"text":1400,"spans":1401,"direction":937},"Die ersten Smartness-Lösungen, die er einführte, waren das Verwaltungssystem Smartpms und die Dynamic-Pricing-Software Smartpricing.",[1402,1405],{"start":1403,"end":1404,"type":1384},77,85,{"start":1406,"end":1407,"type":1384},119,131,"rich_text$5970102b-e1cf-4cf8-80b4-e1eca7c49b83",{"variation":32,"version":68,"items":1410,"primary":1411,"id":1424,"slice_type":1425,"slice_label":5},[],{"title":1412,"description":1413},[],[1414,1419],{"type":927,"text":1415,"spans":1416,"direction":937},"„In meiner vorherigen Tätigkeit habe ich drei der bekanntesten PMS-Lösungen am Markt genutzt. Für mein eigenes Unternehmen habe ich mich aber für Smartpms entschieden, weil es für Property Management die umfassendste Lösung ist: Es ist alles drin, von Reports bis zur Verwaltung des Self-Check-ins.",[1417],{"start":1126,"end":1418,"type":1327},298,{"type":927,"text":1420,"spans":1421,"direction":937},"Außerdem ist die User Experience extrem einfach. Es hat zum Beispiel gereicht, Benutzer für mein Reinigungsteam anzulegen, damit sie vom ersten Tag an selbstständig arbeiten konnten. Bei Immobilien, die so weit auseinanderliegen, ist das ein entscheidender Punkt.“",[1422],{"start":1126,"end":1423,"type":1327},264,"card_highlight$15aef291-3aad-4376-beac-4b68e1afeaac","card_highlight",{"variation":32,"version":68,"items":1427,"primary":1428,"id":1439,"slice_type":1268,"slice_label":5},[],{"text":1429},[1430],{"type":927,"text":1431,"spans":1432,"direction":937},"Kurz nach Smartpms und Smartpricing entschied sich Host in Italy auch für Smartpricing Ultra, um die gesamte Preisstrategie an einen professionellen Revenue Manager aus dem Smartness-Team zu delegieren.",[1433,1436],{"start":1434,"end":1435,"type":1384},74,92,{"start":1437,"end":1438,"type":1384},101,201,"rich_text$33ede462-281b-4452-9dec-883bbbc80a46",{"variation":32,"version":68,"items":1441,"primary":1442,"id":1450,"slice_type":1425,"slice_label":5},[],{"title":1443,"description":1444},[],[1445],{"type":927,"text":1446,"spans":1447,"direction":937},"„Mein Revenue Manager informiert mich jede Woche über die Entwicklungen, und ich muss mich um die Preise nicht mehr kümmern. Das ist alles andere als banal, denn die Preissteuerung gehört zu den schwierigsten Aufgaben überhaupt. Die Ergebnisse sind sichtbar und sehr gut. Für mich ist das eine Investition, die sich von selbst trägt.“",[1448],{"start":1126,"end":1449,"type":1327},334,"card_highlight$93f272e3-2e90-49f3-b228-90b0c31dfbd1",{"variation":32,"version":68,"items":1452,"primary":1453,"id":1463,"slice_type":1268,"slice_label":5},[],{"text":1454},[1455],{"type":927,"text":1456,"spans":1457,"direction":937},"Nachdem Host in Italy die tägliche operative Arbeit und die Preisstrategie optimiert hatte, fand das Unternehmen in Smartness auch die passende Lösung für eine weitere Herausforderung: den Kundenservice.",[1458,1461],{"start":1459,"end":1460,"type":1384},185,188,{"start":1462,"end":1122,"type":1384},189,"rich_text$a014806e-7ef1-46e1-a8d8-22e12a0622f2",{"variation":32,"version":68,"items":1465,"primary":1466,"id":1474,"slice_type":1425,"slice_label":5},[],{"title":1467,"description":1468},[],[1469],{"type":927,"text":1470,"spans":1471,"direction":937},"„Als ich von Smartchat erfahren habe, war ich bereits auf der Suche nach einer Lösung. Ich hatte versucht, Integrationen mit KI-Bots umzusetzen, aber das war mit vielen Schwierigkeiten verbunden. Deshalb habe ich darüber nachgedacht, jemanden für den Telefondienst einzustellen. Das hätte aber erhebliche Kosten verursacht, und wahrscheinlich hätte eine einzelne Person ohnehin nicht ausgereicht.“",[1472],{"start":1126,"end":1473,"type":1327},397,"card_highlight$024e18ae-c76d-406b-9438-130ab20a38dc",{"variation":32,"version":68,"items":1476,"primary":1477,"id":1494,"slice_type":1268,"slice_label":5},[],{"text":1478},[1479,1482,1488],{"type":1186,"text":1480,"spans":1481,"direction":937},"Lösung",[],{"type":927,"text":1483,"spans":1484,"direction":937},"​​Host in Italy entschied sich für Smartchat Ultra, den Smartness-Service, der Gastgebern ein Team von Fachkräften zur Verfügung stellt, das persönlich alle Telefonate und Nachrichten von Booking.com, WhatsApp, Airbnb und E-Mail beantwortet.",[1485],{"start":1486,"end":1487,"type":1384},35,50,{"type":927,"text":1489,"spans":1490,"direction":937},"Die wirtschaftliche Tragbarkeit und die Einzigartigkeit des angebotenen Services waren zentrale Gründe für diese Entscheidung. Für den Inhaber von Host in Italy bedeutete das vor allem, sich vom operativen Tagesgeschäft unabhängiger zu machen.",[1491],{"start":1492,"end":1493,"type":1384},186,243,"rich_text$60315ea4-b2fc-433f-9a5a-3c7344525abf",{"variation":32,"version":68,"items":1496,"primary":1497,"id":1510,"slice_type":1425,"slice_label":5},[],{"title":1498,"description":1499},[],[1500,1505],{"type":927,"text":1501,"spans":1502,"direction":937},"„Ich habe neben diesem Unternehmen noch zwei weitere Tätigkeiten und steige gerade in eine dritte ein. Smartchat Ultra und Smartpricing Ultra geben mir die Möglichkeit, an nichts mehr denken zu müssen. Für mich bedeutet das eine maximale Optimierung des Unternehmens.",[1503],{"start":1126,"end":1504,"type":1327},267,{"type":927,"text":1506,"spans":1507,"direction":937},"Das Unternehmen arbeitet weiter: Ob ich da bin oder nicht, ob es mir gut geht oder nicht, es läuft trotzdem. Und genau das macht mich zufrieden.“",[1508],{"start":1126,"end":1509,"type":1327},145,"card_highlight$1ab5e9ee-0c91-4166-b08a-ad2c781db973",{"variation":32,"version":68,"items":1512,"primary":1513,"id":1551,"slice_type":1268,"slice_label":5},[],{"text":1514},[1515,1518,1524,1530,1533,1539,1542,1545],{"type":1186,"text":1516,"spans":1517,"direction":937},"Ergebnis",[],{"type":927,"text":1519,"spans":1520,"direction":937},"Das Smartchat-Ultra-Team hat sich die Unterlagen und alle relevanten Informationen zu den Objekten von Host in Italy innerhalb eines einzigen Schulungstags angeeignet. Kurz darauf übernahm es den Kundenservice mit sichtbaren Ergebnissen in mehreren Bereichen.",[1521],{"start":1522,"end":1523,"type":1384},117,156,{"type":1525,"text":1526,"spans":1527,"direction":937},"heading3","Über 51.000 Interaktionen in vier Monaten bearbeitet",[1528],{"start":1126,"end":1529,"type":1384},52,{"type":927,"text":1531,"spans":1532,"direction":937},"In den ersten vier Monaten hat das Smartchat-Ultra-Team insgesamt 51.593 Interaktionen aus Nachrichten und Telefonaten bearbeitet, mit einem Durchschnitt von 511 Interaktionen pro Tag.",[],{"type":927,"text":1534,"spans":1535,"direction":937},"Der größte Teil entfiel auf die schriftliche Kommunikation, mit 50.936 bearbeiteten Nachrichten.",[1536],{"start":1537,"end":1538,"type":1384},64,95,{"type":927,"text":1540,"spans":1541,"direction":937},"Auch das Anrufvolumen war beachtlich: insgesamt 657 Telefonate, davon 424 eingehend und 233 ausgehend, mit einer Gesamtgesprächszeit von 23 Stunden und 40 Minuten.",[],{"type":1186,"text":1543,"spans":1544,"direction":937},"Spürbar bessere Servicequalität",[],{"type":927,"text":1546,"spans":1547,"direction":937},"Für Host in Italy war einer der deutlichsten Effekte des Services die Verbesserung im Umgang mit den Gesprächen und Nachrichten der Gäste, besonders in sensiblen Situationen. Dabei geht es nicht nur um Schnelligkeit, sondern auch um Tonalität, Kontinuität und die Fähigkeit, jede Situation passend zu handhaben.",[1548],{"start":1549,"end":1550,"type":1384},233,310,"rich_text$ed3e1139-a362-42b1-9c6b-12297d78161a",{"variation":32,"version":68,"items":1553,"primary":1554,"id":1570,"slice_type":1425,"slice_label":5},[],{"title":1555,"description":1556},[],[1557,1562],{"type":927,"text":1558,"spans":1559,"direction":937},"„Ein paar Mal ist es mir passiert, dass ich schneller geantwortet habe als sie, die Anrufe dann aber an sie weitergegeben habe, weil ich manchmal zu direkt bin. Ich bin eher der Typ Mensch, der nach ein paar Diskussionen sagt: Da ist die Tür, ich erstatte Ihnen alles vollständig, danke, schönen Tag noch.",[1560],{"start":1126,"end":1561,"type":1327},305,{"type":927,"text":1563,"spans":1564,"direction":937},"Das Team dagegen antwortet immer mit einem Lächeln — das merkt man sogar am Telefon — und haben eine viel feinere Art, Dinge zu sagen. Das hat sicher auch zu besserenBewertungen geführt, gerade weil bestimmte Botschaften einfach anders vermittelt werden.“",[1565,1567],{"start":1126,"end":1566,"type":1327},255,{"start":1568,"end":1569,"type":1384},158,177,"card_highlight$7bb924f8-358e-4247-99fb-87bc1df3f6ac",{"variation":32,"version":68,"items":1572,"primary":1573,"id":1584,"slice_type":1268,"slice_label":5},[],{"text":1574},[1575,1578],{"type":1186,"text":1576,"spans":1577,"direction":937},"Mehr Zeit, um ohne Unterbrechungen zu arbeiten",[],{"type":927,"text":1579,"spans":1580,"direction":937},"Ein weiterer konkreter Effekt ist die gewonnene Zeit und die geringere mentale Belastung. Ohne ständige Unterbrechungen arbeiten zu können, macht nicht nur im Alltag einen Unterschied, sondern auch dann, wenn es darum geht, sich auf andere Aufgaben und auf zukünftiges Wachstum zu konzentrieren.",[1581],{"start":1582,"end":1583,"type":1384},38,89,"rich_text$4f0fb7a2-9a38-467e-a1a1-ed598c265b09",{"variation":32,"version":68,"items":1586,"primary":1587,"id":1600,"slice_type":1425,"slice_label":5},[],{"title":1588,"description":1589},[],[1590,1595],{"type":927,"text":1591,"spans":1592,"direction":937},"„Ich habe festgestellt, dass ich 90 % weniger Probleme selbst lösen muss, und gemerkt, dass ich spürbar Zeit zurückgewonnen habe. Das bedeutet, wenn ich will, kann ich mein Handy auf lautlos stellen und eine Aufgabe von A bis Z erledigen, ohne ständig dringende Unterbrechungen zu haben.",[1593],{"start":1126,"end":1594,"type":1327},287,{"type":927,"text":1596,"spans":1597,"direction":937},"Ich habe nicht mehr die Sorgen wie früher, und wenn etwas passiert, werde ich informiert. Ich schlafe deutlich ruhiger. Ohne Smartchat Ultra wäre ich ziemlich aufgeschmissen.“",[1598],{"start":1126,"end":1599,"type":1327},175,"card_highlight$03a46cf1-7ee6-40cf-8ef2-da6e69735186",{"variation":32,"version":68,"items":1602,"primary":1603,"id":1613,"slice_type":1268,"slice_label":5},[],{"text":1604},[1605,1608],{"type":1186,"text":1606,"spans":1607,"direction":937},"Mehr Direktbuchungen",[],{"type":927,"text":1609,"spans":1610,"direction":937},"Neben den operativen Verbesserungen hat Host in Italy auch einen Anstieg der Direktbuchungen beobachtet. Aus Sicht des Inhabers ist dieses Ergebnis das Resultat des Zusammenspiels der Smartness-Lösungen:",[1611],{"start":1612,"end":1122,"type":1384},165,"rich_text$b11dba55-cce2-423b-823c-9e2d00b8c8b0",{"variation":32,"version":68,"items":1615,"primary":1616,"id":1636,"slice_type":1425,"slice_label":5},[],{"title":1617,"description":1618},[],[1619,1623,1631],{"type":927,"text":1620,"spans":1621,"direction":937},"„Die Zahl der Direktbuchungen ist stark gestiegen. Das liegt wahrscheinlich am Gesamtpaket: auf der einen Seite unser Revenue Manager, der die Preise sehr gut aufgesetzt hat, und auf der anderen Seite das Smartchat-Team, das daran arbeitet, möglichst viele Direktbuchungen hereinzuholen.",[1622],{"start":1126,"end":1594,"type":1327},{"type":927,"text":1624,"spans":1625,"direction":937},"Und das machen sie mit maximaler Sorgfalt. Ich hatte zum Beispiel darum gebeten, bei Nachrichten über Airbnb vorsichtig zu sein, weil ich Angst habe, dafür abgestraft zu werden. Sie haben diese Bitte mit größter Aufmerksamkeit umgesetzt. Am Anfang habe ich die Nachrichten noch häufiger kontrolliert, inzwischen schaue ich sie mir aber überhaupt nicht mehr an.",[1626,1628],{"start":1126,"end":1627,"type":1327},360,{"start":1629,"end":1630,"type":1384},102,108,{"type":927,"text":1632,"spans":1633,"direction":937},"Mir gefällt sehr, wie das Team arbeitet und als Service ist das absolut hilfreich. Ich würde niemals wieder zurückgehen.“",[1634],{"start":1126,"end":1635,"type":1327},121,"card_highlight$fdd7f324-c6eb-4fa9-854f-879e4eadb9b4","Smartness Bewertungen: Host in Italy (Padua, Italien) - Fallstudie | Smartness","Lesen Sie in der Fallstudie, welche Erfahrung Host in Italy (Padua, Italien) mit Smartness gemacht hat.",{"dimensions":1640,"alt":1319,"copyright":5,"url":1641,"id":1333,"edit":1642},{"width":1273,"height":1274},"https://images.prismic.io/smartness/acZYZJGXnQHGZCJs_HostinItaly.png?auto=format,compress&rect=0,57,800,420&w=2400&h=1260",{"x":1126,"y":1643,"zoom":1127,"background":1128},57,[1645],{"variation":32,"version":68,"items":1646,"primary":1647,"id":1657,"slice_type":1294,"slice_label":5},[],{"icon":5,"title":1648,"description":1651,"link":1654},[1649],{"type":927,"text":1284,"spans":1650,"direction":937},[],[1652],{"type":927,"text":1288,"spans":1653,"direction":937},[],{"id":903,"type":57,"tags":1655,"lang":14,"slug":905,"first_publication_date":906,"last_publication_date":907,"uid":908,"url":909,"link_type":24,"key":1656,"isBroken":34,"text":911},[],"446f3737-bdc3-4de6-bd7b-48cc07f7583e","side_cta$68fa3fee-ab56-4713-aa0a-ffd54385d524",[],{"id":1660,"uid":1661,"url":1662,"type":1098,"href":1663,"tags":1664,"first_publication_date":1665,"last_publication_date":1666,"slugs":1667,"linked_documents":1669,"lang":14,"alternate_languages":1670,"data":1675},"acDqxxEAACIAUAT0","h-hotels-group","/de/case-studies/h-hotels-group","https://smartness.cdn.prismic.io/api/v2/documents/search?ref=aeVChxIAACIA5jeF&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22acDqxxEAACIAUAT0%22%29+%5D%5D",[],"2026-03-23T07:33:44+0000","2026-03-26T17:00:14+0000",[1668],"hhotels-group",[],[1671,1673],{"id":1672,"type":1098,"lang":18,"uid":1661},"ab1rVhEAACAASw0u",{"id":1674,"type":1098,"lang":21,"uid":1661},"acDr0REAACEAUAaM",{"title":1676,"description":1680,"image":1684,"category_use_case":1691,"category_property_type":1694,"category_location":1702,"location":1711,"rooms_number":1715,"kpis":1719,"slices":1725,"meta_title":1963,"meta_description":1964,"meta_image":1965,"slices2":1970,"slices3":1982},[1677],{"type":1112,"text":1678,"spans":1679,"direction":937},"H&Hotels Group",[],[1681],{"type":927,"text":1682,"spans":1683,"direction":937},"Ich habe heute deutlich mehr Zeit als früher, weil ich mich auf Smartpricing verlassen kann. Das System übernimmt die Arbeit und ich kann mich auf das konzentrieren, was wirklich zählt.",[],{"dimensions":1685,"alt":1678,"copyright":5,"url":1688,"id":1689,"edit":1690},{"width":1686,"height":1687},1024,683,"https://images.prismic.io/smartness/acDqmpGXnQHGY1s5_ElyseeHotelH%26HotelsGroup.jpg?auto=format,compress","acDqmpGXnQHGY1s5",{"x":1126,"y":1126,"zoom":1127,"background":1128},{"id":1130,"type":1131,"tags":1692,"lang":14,"slug":1133,"first_publication_date":1134,"last_publication_date":1135,"uid":1136,"data":1693,"link_type":24,"key":1343,"isBroken":34},[],{"label":1138},{"id":1695,"type":1142,"tags":1696,"lang":14,"slug":1697,"first_publication_date":1698,"last_publication_date":1699,"uid":1700,"data":1701,"link_type":24,"key":1347,"isBroken":34},"Z8XGYhAAACAAJ9b0",[],"hotels","2025-03-03T15:10:28+0000","2025-03-19T07:31:26+0000","hotel",{"label":580},{"id":1703,"type":1153,"tags":1704,"lang":14,"slug":1705,"first_publication_date":1706,"last_publication_date":1707,"uid":1708,"data":1709,"link_type":24,"key":1351,"isBroken":34},"Z8XFhRAAAB8AJ9VT",[],"rest-der-welt","2025-03-03T15:06:46+0000","2025-03-19T07:36:02+0000","rest-of-the-world",{"label":1710},"Rest der Welt",[1712],{"type":927,"text":1713,"spans":1714,"direction":937},"Prag, Tschechische Republik",[],[1716],{"type":927,"text":1717,"spans":1718,"direction":937},"118",[],[1720,1722],{"value":1721,"label":1173},"+5 %",{"value":1723,"label":1724},"+6 %","Auslastung",[1726,1751,1761,1773,1783,1790,1800,1831,1842,1849,1859,1880,1890,1918,1929,1952],{"variation":32,"version":68,"items":1727,"primary":1728,"id":1408,"slice_type":1268,"slice_label":5},[],{"text":1729},[1730,1732,1740,1748],{"type":1186,"text":1373,"spans":1731,"direction":937},[],{"type":927,"text":1733,"spans":1734,"direction":937},"Die H & Hotels Group ist ein tschechisches Hospitality-Unternehmen, gegründet 1992, das mehrere 3- und 4-Sterne-Hotels in Prag betreibt. In einem der wettbewerbsintensivsten Städtemärkte Europas ist Pricing ein zentrales strategisches Instrument.",[1735,1738],{"start":1736,"end":1737,"type":1384},150,173,{"start":1739,"end":1492,"type":1384},174,{"type":927,"text":1741,"spans":1742,"direction":937},"Revenue Director Michal Barkoci verantwortet seit 2014 Pricing und Revenue-Strategie. In dieser Zeit hat er mehrere Häuser betreut und die Entwicklung der Gruppe von manueller Preissteuerung hin zu modernen Revenue-Management-Systemen begleitet.",[1743,1745],{"start":1126,"end":1744,"type":1384},7,{"start":1746,"end":1747,"type":1384},8,16,{"type":927,"text":1749,"spans":1750,"direction":937},"Die Gruppe hatte bereits mehrere RMS-Anbieter getestet und im Einsatz:",[],{"variation":32,"version":68,"items":1752,"primary":1753,"id":1424,"slice_type":1425,"slice_label":5},[],{"title":1754,"description":1755},[],[1756],{"type":927,"text":1757,"spans":1758,"direction":937}," „Ich habe fünf verschiedene PMS und fünf verschiedene RMS gesehen. Ich probiere Dinge nicht einfach aus – ich teste sie gründlich, bevor wir sie einsetzen.“",[1759],{"start":1126,"end":1760,"type":1327},157,{"variation":32,"version":68,"items":1762,"primary":1763,"id":1439,"slice_type":1268,"slice_label":5},[],{"text":1764},[1765,1767],{"type":1186,"text":1389,"spans":1766,"direction":937},[],{"type":927,"text":1768,"spans":1769,"direction":937},"Vor Smartpricing erfolgte die Preissteuerung entweder manuell oder über komplexe RMS-Systeme. Der operative Aufwand war erheblich:",[1770],{"start":1771,"end":1772,"type":1384},94,130,{"variation":32,"version":68,"items":1774,"primary":1775,"id":1450,"slice_type":1425,"slice_label":5},[],{"title":1776,"description":1777},[],[1778],{"type":927,"text":1779,"spans":1780,"direction":937},"„Ich habe täglich mehrere Stunden gebraucht, um ein oder zwei Monate im Voraus anzupassen. Wenn ich ein halbes Jahr prüfen wollte, waren es vier Stunden pro Hotel. Für eine ganze Gruppe geht dabei enorm viel Zeit verloren.“",[1781],{"start":1126,"end":1782,"type":1327},223,{"variation":32,"version":68,"items":1784,"primary":1785,"id":1494,"slice_type":1268,"slice_label":5},[],{"text":1786},[1787],{"type":927,"text":1788,"spans":1789,"direction":937},"Selbst mit anderen RMS-Tools wurde die Komplexität schnell zum Problem:",[],{"variation":32,"version":68,"items":1791,"primary":1792,"id":1510,"slice_type":1425,"slice_label":5},[],{"title":1793,"description":1794},[],[1795],{"type":927,"text":1796,"spans":1797,"direction":937},"„Manche RMS sind so kompliziert, dass man fast zwei Diplome braucht, um sie zu bedienen. Wenn man eine Funktion sucht, dauert es ewig, wenn man nicht genau weiß, wo man schauen muss.“",[1798],{"start":1126,"end":1799,"type":1327},183,{"variation":32,"version":68,"items":1801,"primary":1802,"id":1830,"slice_type":1268,"slice_label":5},[],{"text":1803},[1804,1807,1811,1814,1817,1819,1822,1825],{"type":927,"text":1805,"spans":1806,"direction":937},"Was die Gruppe brauchte, war:",[],{"type":1808,"text":1809,"spans":1810,"direction":937},"list-item","Automatisierung ohne Kontrollverlust",[],{"type":1808,"text":1812,"spans":1813,"direction":937},"Ein System, das sich über mehrere Häuser skalieren lässt",[],{"type":1808,"text":1815,"spans":1816,"direction":937},"Professionelle Revenue-Logik ohne operativen Mehraufwand",[],{"type":1186,"text":1480,"spans":1818,"direction":937},[],{"type":927,"text":1820,"spans":1821,"direction":937},"Michal hatte die wichtigsten Anbieter am Markt gründlich verglichen. Drei zentrale Faktoren waren am Ende ausschlaggebend für die Entscheidung für Smartpricing.",[],{"type":1525,"text":1823,"spans":1824,"direction":937},"Warum Smartpricing überzeugt hat",[],{"type":927,"text":1826,"spans":1827,"direction":937},"Bessere Performance im Autopilot\nDa Michal Atomize bereits in anderen Märkten genutzt hatte, konnte er die Systeme direkt vergleichen:",[1828],{"start":1126,"end":1829,"type":1384},33,"rich_text$f4e4ddb8-af4b-4ba5-bb42-98e78d0579ea",{"variation":32,"version":68,"items":1832,"primary":1833,"id":1841,"slice_type":1425,"slice_label":5},[],{"title":1834,"description":1835},[],[1836],{"type":927,"text":1837,"spans":1838,"direction":937},"„Ich finde, Smartpricing ist sowohl bei den Empfehlungen als auch im Autopilot besser als Atomize. Aus Anwendersicht sind die Vorschläge deutlich treffsicherer.“",[1839],{"start":1126,"end":1840,"type":1327},161,"card_highlight$32c7cf58-6d5a-4571-81a6-a4aff7b12df5",{"variation":32,"version":68,"items":1843,"primary":1844,"id":1551,"slice_type":1268,"slice_label":5},[],{"text":1845},[1846],{"type":927,"text":1847,"spans":1848,"direction":937},"Besonders deutlich wurde der Unterschied kurz vor Anreise – dem sensibelsten Zeitraum für Preisentscheidungen:",[],{"variation":32,"version":68,"items":1850,"primary":1851,"id":1858,"slice_type":1425,"slice_label":5},[],{"title":1852,"description":1853},[],[1854],{"type":927,"text":1855,"spans":1856,"direction":937},"„Kurz vor dem Check-in macht Smartpricing einen sehr guten Job. Die Preise passen genau.“",[1857],{"start":1126,"end":1583,"type":1327},"card_highlight$6b6b6804-7222-457f-a0b0-3094410ef800",{"variation":32,"version":68,"items":1860,"primary":1861,"id":1879,"slice_type":1268,"slice_label":5},[],{"text":1862},[1863,1866,1871,1876],{"type":927,"text":1864,"spans":1865,"direction":937},"Diese Genauigkeit hat den Bedarf an kurzfristigen manuellen Anpassungen deutlich reduziert.",[],{"type":927,"text":1867,"spans":1868,"direction":937},"Komplexität vs. Umsetzung\nViele RMS bieten große Funktionsumfänge, sind im Alltag aber umständlich zu bedienen. Andere Systeme wirkten auf ihn wie reine Datensammlungen. Smartpricing dagegen bot eine klare, gut verständliche Oberfläche, ohne an strategischer Tiefe einzubüßen. Genau das machte die tägliche Arbeit deutlich einfacher.",[1869],{"start":1126,"end":1870,"type":1384},26,{"type":927,"text":1872,"spans":1873,"direction":937},"Strategische Stabilität\nIn den ersten Monaten hat Michal intensiv mit verschiedenen Einstellungen gearbeitet: marktbasierte Strategien, Auslastungs-Trigger und eventbasierte Preisanpassungen.",[1874],{"start":1126,"end":1875,"type":1384},24,{"type":927,"text":1877,"spans":1878,"direction":937},"Sobald die optimale Konfiguration gefunden war, stellte sich eine stabile Performance ein:",[],"rich_text$7c3801aa-05c0-472b-97a7-6e5b65eb01a1",{"variation":32,"version":68,"items":1881,"primary":1882,"id":1889,"slice_type":1425,"slice_label":5},[],{"title":1883,"description":1884},[],[1885],{"type":927,"text":1886,"spans":1887,"direction":937},"„Ich habe die Einstellungen seit einiger Zeit nicht mehr angefasst, weil es einfach funktioniert. Beide Hotels performen genau so, wie ich es mir vorstelle.“",[1888],{"start":1126,"end":1760,"type":1327},"card_highlight$78de150a-5a44-49e0-a35e-de241c162763",{"variation":32,"version":68,"items":1891,"primary":1892,"id":1917,"slice_type":1268,"slice_label":5},[],{"text":1893},[1894,1897,1900,1902,1905,1908,1911,1914],{"type":927,"text":1895,"spans":1896,"direction":937},"Das Ziel war klar: weg von ständigen Eingriffen, hin zu strategischer Steuerung.",[],{"type":927,"text":1898,"spans":1899,"direction":937},"Für Michal ging es beim Wechsel deshalb um mehr als nur Software. Er suchte ein System, auf das er sich im Alltag wirklich verlassen kann.",[],{"type":1186,"text":1516,"spans":1901,"direction":937},[],{"type":927,"text":1903,"spans":1904,"direction":937},"Seit der Einführung von Smartpricing haben sich die Kennzahlen beider Hotels verbessert. Der Gesamtumsatz ist im Jahresvergleich gestiegen.",[],{"type":927,"text":1906,"spans":1907,"direction":937},"Für Michal liegt der größte Mehrwert jedoch nicht nur in den Zahlen, sondern im Alltag.",[],{"type":1525,"text":1909,"spans":1910,"direction":937},"Mehr Zeit für das Wesentliche",[],{"type":927,"text":1912,"spans":1913,"direction":937},"Aufgaben, die früher mehrere Stunden in Anspruch genommen haben, laufen heute automatisiert. Allein die Preisprüfung über mehrere Monate hinweg konnte zuvor bis zu vier Stunden pro Hotel dauern.",[],{"type":927,"text":1915,"spans":1916,"direction":937},"Diese Zeit steht heute für strategische Themen zur Verfügung.",[],"rich_text$90416cca-9a2d-4e68-ad37-ec5ea8cfc61c",{"variation":32,"version":68,"items":1919,"primary":1920,"id":1928,"slice_type":1425,"slice_label":5},[],{"title":1921,"description":1922},[],[1923],{"type":927,"text":1924,"spans":1925,"direction":937},"„Das Beste ist, dass ich mehr Zeit habe. Es gibt genug andere Dinge zu tun, als vor zwei Bildschirmen zu sitzen – einem mit dem RMS, einem mit der Auslastung – und alles einzeln anzuklicken.“",[1926],{"start":1126,"end":1927,"type":1327},191,"card_highlight$62d23fa7-e47d-4a3e-9e09-8baf0e54ed4e",{"variation":32,"version":68,"items":1930,"primary":1931,"id":1951,"slice_type":1268,"slice_label":5},[],{"text":1932},[1933,1936,1939,1942,1945,1948],{"type":1525,"text":1934,"spans":1935,"direction":937},"Sicherheit im Markt",[],{"type":927,"text":1937,"spans":1938,"direction":937},"In einem Markt wie Prag kann das Verhalten der Wettbewerber schnell für Unruhe sorgen. Statt auf jede Veränderung zu reagieren, nutzt Michal Smartpricing, um den Überblick zu behalten und sich auf relevante Wettbewerber zu konzentrieren.",[],{"type":927,"text":1940,"spans":1941,"direction":937},"So bleibt er strategisch klar ausgerichtet, statt sich von jeder Marktbewegung treiben zu lassen.",[],{"type":1525,"text":1943,"spans":1944,"direction":937},"Wachstum",[],{"type":927,"text":1946,"spans":1947,"direction":937},"Nach den positiven Ergebnissen im Elysee Hotel und im Hotel Carlton will die H & Hotels Group nun auch zwei weitere Häuser an Smartpricing anbinden.",[],{"type":927,"text":1949,"spans":1950,"direction":937},"Gerade für einen Revenue Director mit Verantwortung für mehrere Hotels ist Vertrauen in das System entscheidend.",[],"rich_text$9c770de5-b093-4289-a3d8-f2378530e3c2",{"variation":32,"version":68,"items":1953,"primary":1954,"id":1962,"slice_type":1425,"slice_label":5},[],{"title":1955,"description":1956},[],[1957],{"type":927,"text":1958,"spans":1959,"direction":937},"„In diesem Job braucht man ein Tool, auf das man sich verlassen kann. Smartpricing ist genau dieses Tool. Es spart mir die Zeit, die ich früher mit Klicks verbracht habe, und lässt mich auf die wichtigen Dinge konzentrieren.“",[1960],{"start":1126,"end":1961,"type":1327},225,"card_highlight$98ffa49d-9995-40ed-9bd7-5dd18c26e901","Smartness Bewertungen: H&Hotels Group (Prag, Tschechische Republik) - Fallstudie | Smartness","Lesen Sie in der Fallstudie, welche Erfahrung H&Hotels Group (Prag, Tschechische Republik) mit Smartness gemacht hat.",{"dimensions":1966,"alt":1678,"copyright":5,"url":1967,"id":1689,"edit":1968},{"width":1273,"height":1274},"https://images.prismic.io/smartness/acDqmpGXnQHGY1s5_ElyseeHotelH%26HotelsGroup.jpg?auto=format,compress&rect=0,73,1024,538&w=2400&h=1260",{"x":1126,"y":1969,"zoom":1127,"background":1128},73,[1971],{"variation":32,"version":68,"items":1972,"primary":1973,"id":1657,"slice_type":1294,"slice_label":5},[],{"icon":5,"title":1974,"description":1977,"link":1980},[1975],{"type":927,"text":1284,"spans":1976,"direction":937},[],[1978],{"type":927,"text":1288,"spans":1979,"direction":937},[],{"id":903,"type":57,"tags":1981,"lang":14,"slug":905,"first_publication_date":906,"last_publication_date":907,"uid":908,"url":909,"link_type":24,"key":1656,"isBroken":34,"text":911},[],[],"3f9f504","All Rights Reserved",1776767141360]